O'Reilly Auto Parts store #1026 in Memphis, Tennessee, located at 3320 Summer Avenue, offers a wide range of auto parts, tools, and accessories. Customers can take advantage of free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums. For those lacking certain tools, the store provides a free Loaner Tool program requiring only a refundable deposit. Staff members, including parts professionals, are generally friendly, helpful, and attentive, striving to assist customers within their budgets. Many reviews highlight the helpfulness and positive attitude of the staff, with special mentions to associates who go above and beyond, even in complex situations like finding the right parts or handling mistakes. While some customers note that front counter staff might not always know every part immediately, they make genuine efforts to assist. The store's location is in a somewhat sketchy neighborhood, which can lead to slightly higher prices, but customers appreciate the professional service and availability of staff during visits. Overall, O'Reilly Auto Parts on Summer Avenue is regarded as a helpful and welcoming place to get automotive needs met.
I’m tell yall right now they sold me on customer service and their prices are definitely cheaper than the competitors! Erica hooked me up right quick! I will definitely be back. Once you have an experience that’s shows dependable and affordable why go anywhere else!
May 2026
Great customer service the gentleman went above and beyond helping me in finding what I needed for my car
March 2026
I went into this location today in search of a car part. Christian’s customer service was outstanding. He helped me with choosing the correct part needed as well as carrying the part out to the car for me! He helped make my day a lot easier just by being extremely patient & helpful.
