Avis Car Rental
Avis Rent A Car,
Car RentalHours:
2760 N Germantown Pkwy Space 2120, Memphis TN 38133 Hours
About Avis Car Rental
Avis Car Rental Memphis operates one of the world's best-known car rental brands and receives mixed reviews from customers. Many highlight the wonderful, professional, and concerned group of people who work there, describing them as truly caring. Customers report receiving great assistance with hospitality and transportation problems, with staff going over and beyond to help. The energy is called contagious, and the service leads to high recommendations. Customers appreciate being asked about their trip and their vehicle's condition. However, significant issues are reported with returning a car. The process is called a hassle and ridiculous. One customer returned a car earlier than needed when the location was open, but no one was there. Waiting and calling yielded no answer, and calls the next day also went unanswered. This experience creates concern about being incorrectly charged and contrasts sharply with the positive rental experience. The location is praised for providing the needed vehicle on the reservation day but criticized for return difficulties, leading to a mix of loyalty and frustration.
Most Recent Reviews
July 2025
Rented a car from this location and the customer service was excellent! I was greeted immediately and walked through the paperwork. Very good experience and will return when I need another rental!
July 2025
The employee at the wolf chase Avis is exceptional. Pleasant and knowledgeable
September 2023
Very professional and concerned group of people that truly care about you and asked how was your trip. He also asked us how the vehicle was as far as condition while driving. Two extremely high things about to Avis for everything. Highly recommend to anyone.?
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