Firestone Complete Auto Care on Park Ave in Memphis is a one-stop shop for tires, maintenance, and repairs for every make and model. The staff is friendly, wonderful, helpful, and courteous, providing great customer service. The team does a great job of proactively communicating throughout the process, and the store is a clean place to wait. Many customers report a great experience with efficient service, noting that work was done in no time. However, some experiences involve long wait times even with an appointment, with delays caused by service backlogs or parts coordination. The business is conveniently located and offers comprehensive, reliable, and affordable auto care to get customers back on the road.
The techs were able to complete the required job efficiently and with little wait time! They were great! They also accommodated me so that I could make my doctor’s appointment on time! The only drawback is that I should’ve brought my own coffee bc they do not have any (even for purchase).
September 2024
The staff was very friendly and the store was a clean place you wait. Unfortunately even with an appointment made days before, I still had to wait 2 and 1/2 hours to get my oil changed and tires aligned and rotated. If that had been a shorter wait, there would honestly have been nothing I would've changed about my experience.
June 2024
I've used this Firestone location in East Memphis for multiple tire purchases and ongoing maintenance. They are conveniently located and I've always had a great experience. The team does a great job of proactively communicating throughout the process.
