I went there at 4:40pm on a Sunday to replace a tire blow out. Outstanding service by Damian (or Darian) at the desk. Top notch, professional customer service.The team got me taken care of before 5pm close and still managed to take care of the customer who came in behind me, too. 5 well-deserved stars.
November 2023
Did a very good job at working me in when I did not have an appointment.I have uses Pep Boys before I moved to Memphis.Glad they are in Memphis.I pass this shop several times a week and the bays are almost always full which means they are doing good work and not out of line on their pricing.
September 2023
My experience was good, oil change and tire repair. Took about 3 hours. Service Advisor was very up front about the wait time. Full Synthetic oil change and tire repair was $158.00.