Gateway Tire & Service Center has been serving its community since 1929, focusing on honest and fair customer service. Located on Kirby Whitten Rd, the center is known for its dedication to providing quality products and services at reasonable prices. Customers appreciate the personal touch, as staff members actively listen to their concerns and work to resolve issues effectively. Many reviews highlight positive experiences, including successful repairs that other shops struggled with. One customer praised the center for fixing a persistent TPMS problem that a dealership could not resolve. Another customer was pleasantly surprised when Gateway’s technician confirmed that their alternator was functioning properly, resulting in no charges for unnecessary repairs. The staff is described as friendly and helpful, with one reviewer noting the extra effort made by an employee to check for tire issues even after closing hours. While there are some minor inconveniences, such as needing to ask for air pressure checks, overall, Gateway Tire & Service Center is recognized for its trustworthy work and commitment to customer satisfaction, making it a preferred choice for tire services and automotive needs in Memphis.
I travel to Memphis for work on occasion and realized my tire had been damaged and was leaking air quickly. I pulled right into Gateway and these guys had me back up and running in less than half an hour! Josh and Kelan went above and beyond to help. This staff is super friendly and super helpful. 5 stars from me!
September 2025
Thank you to the young man who checked my tires for nails after I left the Jolly Wash. Even though you were closed , you took the time to check my tires. Saturday Sept 20th. A big thank you for above and beyond service. Barbara Goff .
September 2025
My go to place for tires. Friendly staff. Rotate tires and service with nitrogen. Went today for leak in tire, Kris was very helpful and unfortunately it was losing air from the sidewall. Had to buy a new tire and Kris took care of me and in a timely manner.
