O'Reilly Auto Parts in Memphis, Tennessee, located at 3255 Thomas Street, is a well-regarded store known for its helpful and friendly staff. Customers appreciate the assistance provided by employees, especially the manager, who goes the extra mile to locate parts and place special orders. The store offers a variety of services, including free battery testing and a Loaner Tool program. While some customers note that prices may be higher than online options, the exceptional customer service and welcoming atmosphere make it a pleasant place to visit. The staff's kindness, such as compliments from employees, contributes to a positive shopping experience, ensuring customers feel valued. With over 6,000 locations nationwide, O'Reilly Auto Parts is a convenient choice for auto parts and accessories.
Employees very helpful just like everybody knows if you buy from the store you're paying twice as much as you can online other than that it's pretty cool place
May 2024
Nice store with friendly staff. The manager, Rennae Smith, is great. She helped me locate parts that weren't in stock and offered to order the parts that weren't available locally. I will return as long as she is employed there.
September 2023
Friendly, knowledgeable staff. What else can you ask for.