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“Great place. Friendly and effective. I bought a battery and went out of town. Didn't drive it for 3 days and later started it up right on que. I support this Business!”
“I was in town visiting some friends and my battery had died. I got a jump and made it to O'Reilly. Sky helped me get my battery out and find an excellent replacement. Thanks, Sky!”
“Good evening I went to this O’Reilly today and I got the best service ever from Sonjai and honestly the whole crew ‼️ I purchased a part from the location on Yale Rd yesterday and never used the part bcus I was told that part was not needed by a mechanic so I tried to return it and without any explanation I was told by the guy at the counter ,he don’t think he can return it ⁉️?♀️ and that was it , so I walked out and went down on Jackson and that crew was funny as well as very inviting they told me that it said in system it was a damaged out warranty part and it wasn’t suppose to be return and I advised I was never advised of that when part was bought neither when I tried to return it , I explained to her also I felt hurt cus times are hard right now financially for everyone and part wasn’t even used , so then the crew told Sonjai hey reach out to they Store manager so she did and explained to her the situation, and she told her as a courtesy this time to go ahead and do the refund and to explain to me next time look at the receipt to make sure it’s not a defect part or non refundable part before leaving the store , to avoid this from happening in the future and that she would call over to the other location to make sure they explain these things to customers as they have been trained to do and I told her thank you soooo much ‼️ I give this crew 5 stars ⭐️ for being very helpful in a frustrating situation….”
“My long time mechanic recommends O'Reilly for auto parts so, a couple of years ago when I was out of town, I stopped by that store to buy a new battery. The battery, with a 3 year warranty, worked well until this morning. I talked to the nice folks at the O'Reilly store #1061 about my battery and, without any hesitation, honored its 3 year warranty by swapping the dead battery with a new one. They could not have been kinder - thank you!”
8AM - 4PM
3641 Knight Arnold Rd, Memphis
Battery Stores
“These guys are awesome & honest during the times I've dealt with them. Went in this establishment again 3\19\26 and got even better service. Chris and his team were friendly and professional! Not to mention patient with my indecisiveness. They got me squared away to my 100% satisfaction!”
“I had one of the best retail experiences I've had in my life at this location. I came in to get some assistance with a part to fix my daughter's air conditioning motor. Essentially, this team was so kind and helpful. They worked really well together to assist me, but also every customer that walked through the door. Their smiles and happiness are infectious and they are dang good at what they do. Love this team energy! Erica, Juan and Alex, I appreciate you guys so much. You rock!!!!”
“very helpful staff. went to another store that kept telling me that they had no record of a part that I bought there and needed to do a part exchange on. I called this store and they found it in their system with no problem and they had it pulled and ready when u arrived there.”
“Mr Logan is who u want ? to get it fixed he is a great great great ! Employee that's going to get it did for you holler at him when you go to O'Reilly the best ever on game”
“I was three hours away from where I live, and I just so happened to come across a slight problem with my car. Darin Harris was the man that assisted me. If it wasn't for him, I would have not made it to my destination. He even taught me how to put on a car part :). Definitely recommend this O'reillys !! ?. Give that man a raise ??”
“A lot of people are telling me to stop going to AutoZone now I see why there are parts are defaulted as It seems to me each part I buy I always have to end up bringing it back under warranty and getting the same part replaced. I choose O'Reilly's before AutoZone”
“Holly Wilson has provided me excellent customer service she has gone above and beyond from the bottom of my heart thank you so much for being you. People like you are rare and few in this world. O’Reilly you have gained a permanent customer.”
“Loving the people in this store and I’m here everyday running pats a big huge thank you to the management and employees mainly on the day shift yall are amazing”
“The experience was great. After hours of searching, the thought of Interstate came to mind. So I Googled it, which led me to a lawnmower shop. The owner then led me to
INTERSTATE battery warehouse where the salesman there was 100%. Enjoyed the visit, service, and pricing. Will recommend ?”
“The only reason I'm not giving this store 5 stars could be considered a little petty but was something that felt lacking in professionalism. I stopped by to get some tools and accessories to do an oil change on my car as well as change my spark plugs. They had what I needed and the associate who helped me was by and large very helpful. What rubbed me the wrong way was an unnecessary comment that the aforementioned associate made about my first name. One could say that I'm being unnecessarily sensitive but my rebuttal would be that since I as a customer in no way disrespected the associate, it was completely unnecessary for him to disrespect me. Simply maintaining basic professionalism would have mitigated the whole situation.”
“It was refreshing to walk into a place and be greeted with professionalism, care and respect. I recommend not only this store but ask for Frank. He shared his knowledge and got us the correct battery for our 2018 Prius- In other places we are told to go to the dealer. This battery is working GREAT”
“Big Big thank you to Corey, at O' Reilly Auto Pats on Winchester and Hickory Hill. He went above and beyond to help me with my head light. You are so awesome. Everyone please ask for Corey when you visit the location. You want be sorry. The best customer service I have seen in a long time, from Corey and everyone working that day on 5/19/2024. I was there between 10a-12p. If I could give you more stars, I would. Great job guys. Keep it up. This is my location for life.”
“* Awesome shopping experience.
* Very knowledgeable and friendly staff
* Very willing to assist with customers' needs, concerns, & questions.”
“I went into this location today in search of a car part. Christian’s customer service was outstanding. He helped me with choosing the correct part needed as well as carrying the part out to the car for me! He helped make my day a lot easier just by being extremely patient & helpful.”
“I had a windshield wiper break during the storm. The manager Ms.D was so helpful. She helped me pick out my wipers and installed them as well. This was so helpful bc I did not know how to do it. Husband is out of state for work. Thanks so much!!!!”
“Deaundre Is A Delightful Young Man And So Polite And Respectful And He Didn’t Hesitate To Assist Me With My Needs It’s Always Nice When I Go There Thanks A Lot”
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“I went up there with my son to get my daughter in law Jazz battery replacement. J works very fast and she's a very nice & respectful person. May GOD continue to BLESS your company”