O'Reilly Auto Parts offers good customer service with knowledgeable staff who help customers find the right products for their cars. Customers appreciate the professionalism, care, and respect they receive, often mentioning employees who go above and beyond to assist, such as helping select the correct battery or checking and clearing check engine lights. The store features a public restroom and provides helpful directions if a specific tool is needed. Overall, the store is praised for its friendly staff and quality assistance.
Great service, I didn’t get everything I needed due to being special order item but the staff will check. Thanks again. It’s a new hire there but I can’t remember his name but definitely a friendly guy. Young fella but I definitely recommend the company keep him around. I wish I could remember his name
June 2026
Traveling back from FL to St Louis with family - water pump cracked in Memphis late Saturday evening. Employee helped diagnose the issue and called a mobile mechanic who replaced the bad part an hour later. Employee stayed late to make sure I was good to go. We would have been stranded in Memphis without employees help.... read full comment
December 2025
Grabbed a few things while working close by and the employees were really friendly and helpful
