O'Reilly Auto Parts store #2154 in Memphis, Tennessee, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums. Customers praise the friendly and helpful staff, highlighting exceptional customer service from employees like Caudrey, Corey, and Tamika. Many appreciate the knowledgeable and dedicated team members who go above and beyond to assist with vehicle needs, making the shopping experience positive. Some reviews mention the availability of a free Loaner Tool program for project-specific tools, with a refundable deposit required. However, there are occasional concerns about limited assistance at certain times, such as evening hours. Overall, customers feel confident in the store’s helpful staff and quality service, often choosing this location for their auto parts needs. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a convenient and trusted choice for vehicle maintenance and repairs.
Had good service very helpful with getting me the right parts
October 2025
I needed a new battery. I was helped by a lady named Tashika. She was respectful of the fact that it was my lunch break. The service was fast and very professional. She had a kind demeanor and made me feel confident about returning here again.
October 2025
The he customer service was great. The employees were nice and very informative when I asked a zillion questions. I most definitely will be back.