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October 2023
Didn't honor my reservation. Made no attempt to provide me with any recourse. Just said "you didn't prepay, so you can just cancel". Left me stuck in the airport for two hours waiting on someone to come pick me up. Absolute trash customer service.
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September 2023
Same story as others. Prepaid for a car weeks in advance, show up to the window and no car available without waiting 3-4hrs. It would be more productive to shoot yourself repeatedly in the leg than deal with this dogtrash company.
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June 2023
05/22/2023 3:10a.m.Just got charged $100.00 for absolutely nothing! Car turned in on time but there was no one there to check vehicles in. One other customer waited like me to see would someone come and check us in. No one ever did. I turned in the car on 5/21/2023. At 3:00a.m. on 5/22/2023 I was charged an additional 100.00.
