U-Haul Moving & Storage of Bartlett offers a variety of services for local and long-distance moving, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the exceptional customer service, noting that the staff is attentive and supportive. The pickup process is quick and efficient, especially for those who register online. However, some reviews mention issues with vehicle maintenance, such as tire inflation and the need for replacement. There are also concerns about the organization and training of some staff, particularly during busy hours. Despite these drawbacks, many customers appreciate the inventory available and the fast service from the truck cleaning staff. Overall, U-Haul Moving & Storage of Bartlett provides valuable moving solutions with room for improvement in certain areas.
I would like to recognize an employee at this location, Kimberly, who was very helpful in resolving a problem for me. She was patient and efficient and I appreciate her help.
June 2026
The lady helping me was very courteous and friendly, and efficient in getting me checked in and out (this was a local rental). I have rented many times from various U-Haul locations and this was without exception the best experience I have had with U-Haul.
June 2026
Ian was awesome! Made moving a smooth, stress-free experience.
