U-Haul Moving & Storage at Mendenhall offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the friendly and professional staff, with positive experiences noted with team members who are helpful and easy to work with. The location provides convenient features like self check-in and check-out, making the process quick and simple. While the service is generally good, some customers mention long lines due to staffing shortages. Additionally, there is a $100 deposit required for rentals, which is not clearly stated online. Overall, customers value the helpful service, ease of use, and variety of moving options available at this location.
The associate was very detailed and helpful with my storage needs. She found a location near me in Ohio that met all my needs. She was patient with me and very understanding. I would love to work with this company again. the sales associate was tanjia brown!
April 2026
The service team were nice and friendly and they answered all my questions
April 2026
There were several people working but only one person was working the desk and I was trying to pay and the wait time was to long,the one employee was having trouble with checking the customer out and the the other employees did not help.
