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“A few days ago I stopped by and spoke with Brian Sims about my vehicle. I told him that my brakes were sticking and he said it was a front brake hose collapsing. Ordered both hoses and went to Jim Karas Nissan for service. Told them the same thing and they said it’s the brake master cylinder. Charged me $621 and the problem was still there. They (Jim Karas) said brake hoses don’t collapse. My buddy referred me to Eagles Auto Repair and they installed both front hoses and problem fixed. If you have questions or concerns about your auto, reach out to Brian at O’Reilly’s. Top service, nothing but the best. Seems that type of service is missing today, especially at Jim Karas Nissan on Covington Pike?.”
“Super helpful and friendly staff. I had the misimpression they were higher than their competitors, but after comparing prices, i've been pleasantly impressed.”
“Great place. Friendly and effective. I bought a battery and went out of town. Didn't drive it for 3 days and later started it up right on que. I support this Business!”
“Your Employee J.T stopped on the side of the rouse the other day in the dark and changed a spare tire for me when I had forgot my tire iron, dude was a life saver and I hope someday I can repay him!”
“The workers was very pleasant. Great customer service skills. I enjoy shopping at O'Reilly Auto Parts. If I need any other parts I will be sure to go back. Thanks in advance”
“Nice store with friendly staff. The manager, Rennae Smith, is great. She helped me locate parts that weren't in stock and offered to order the parts that weren't available locally. I will return as long as she is employed there.”
“The only reason I'm not giving this store 5 stars could be considered a little petty but was something that felt lacking in professionalism. I stopped by to get some tools and accessories to do an oil change on my car as well as change my spark plugs. They had what I needed and the associate who helped me was by and large very helpful. What rubbed me the wrong way was an unnecessary comment that the aforementioned associate made about my first name. One could say that I'm being unnecessarily sensitive but my rebuttal would be that since I as a customer in no way disrespected the associate, it was completely unnecessary for him to disrespect me. Simply maintaining basic professionalism would have mitigated the whole situation.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Being a former employee, warranties are usually hard to process, and this is one of the only stores in the city that will actually do whatever it takes to get it done without any complications. Makes my life a lot easier when working on the truck. Much appreciated to the employees and managers.”