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“I'm 50 years old and banked all over the country. This bank and the people there are by far the nicest, and most helpful of any bank I've been in. I love going there and everyone there is happy to see you when you walk in. I highly recommend banking with them!!!”
“My husband and I found ourselves using Vol State Bank MJ for our home mortgage needs. Smooth and simple process. Would highly recommend! The women in this office are helpful and considerate. Such a hometown-feel for the banking experience.”
“Tonya helped us with the purchase of our home. She is professional, knowledgeable, and communicative. She even showed up to our closing which is the first time I’ve ever had a lender do that. She definitely aims to make you feel like family, and she was 100% successful.”
“Miss Shae Espy is the best!! I love her and love that I can come in to this location and know that imma be taken care of with care and great customer service. If you see this Shae, thank you!!”
8AM - 4PM
1982 Providence Pkwy #103, Mt. Juliet
Banks
“I have been banking at this bank 5 years plus and I cannot express the gratitude I have for this team here they support all my financial questions and needs but I must give a specific shout out the lady miss brandy always so kind and goes way above and beyond to make sure I'm in full knowledge of both my accounts she is definitely 1 of the main reasons I stay at bank of Tennessee yall need more like her she is awsome.”
“The employees demonstrate exceptional hospitality, professionalism, and go above and beyond to provide competitive rates. This bank is truly commendable. Keep up the great work, Mount Juliet.
I Parson”
“Absolutely amazing service and people who truly take care of you at this bank. They have helped me with a business loan, business bank account, savings accounts for my children, auto loans and more. Bob and Leyla, and the whole staff are extremely helpful!”
“Best bank I have ever used. No telling how much money I lost with my other bank. Caught fraud in the first 3 days of opening the account. Awesome service and great people working there.”
9AM - 5PM
300 Pleasant Grove Rd #510, Mt. Juliet
Banks
“The Mount Juliet, Ascend Federal Credit Union is the kindest and most wonderful Bank or Credit Union. They are courteous and always answer any questions clearly, patiently and they are knowledgeable. Great job and we appreciate their excellent customer service. Nice people. Thank you.”
“Been banking with Pinnacle for around 10 years now on a personal and business level. I tried several banks before and none even compared. I have multiple accounts including CC, checking and savings and this bank has consistently gone above and beyond any bank I've ever banked with. Dennis Mitchell among many others are amazing when it comes to customer service and just being downright fair to me the entire time I've been with this bank. Every location I've gone too, as I use several, I've never once left unhappy. Thank you all again for all that you do for me and my family! I highly recommend ANYONE check this bank out first before going anywhere else.”
9AM - 4:30PM
4116 N Mt Juliet Rd, Mt. Juliet
Banks
“My dad recently passed away. Alvin was extremely helpful when my mom and I had to visit to make changes to their accounts. He helped with her online account, as well. He then helped again to offer advice on the best account when my husband and I had to get another account. I appreciate the help Alvin offered during a very emotional time for our family.”
“My experience with Southern Bank has been all around great, especially at their Mt. Juliet branch. The associates are always friendly and eager to help, not to mention how conveniently located they are to the Mt. Juliet area with neighboring branches in Middle Tennessee for added convenience.”
“I usually do not write reviews but, I had the best experience working with Tonya on purchasing our first home. I was so nervous at first being a first time homebuyer, but Tonya was so sweet and understanding she helped me every step of the way. She’s was so patient with my million questions and always answered promptly. I looked a ton of places before deciding and saw the reviews for Tonya here and they were 100% true! If your a first time home buyer or just looking for a good mortgage company, seriously go through first bank and ask for Tonya! We got a great deal and we couldn’t be happier with our first home purchase. So thankful for Tonya and her team! ?”
9AM - 4:30PM
1990 Providence Pkwy, Mt. Juliet
Banks
“I had the best experience here. I went in looking to switch to regions and was helped by Gamil Faheem. He was extremely helpful and informative. He was very personable and made sure I understood every part of the process. He made sure to not only be a great relationship banker during the process but also on a personal level and giving advice where needed. I would 100% recommend the branch, and Gamil himself to anyone!”
“Gary and I had our first experience with US bank in TN. Jill readily and with incredible knowledge and speed took care of the issues we were having. Thank you Jill.”
9AM - 4PM
401 S Mt Juliet Rd #133, Mt. Juliet
Banks
“I've been coming to this bank for over 5 years and will literally go nowhere else. The customer service is always on point, and I have never had any issues. I love the tellers Karen and Tina, and I feel like they're my friends I've been seeing them for so long.”
8:30AM - 4PM
11835 Lebanon Rd, Mt. Juliet
Banks
“This is Vicky Avakian leaving this review on my husband’s account. We moved here over a year and a half ago from PA and researched banks. I’m so happy we chose not only this Bank, but this Branch in Mount Juliet. We went to another branch close by once for a Will signing in Hermitage and they were great too. My parents set up their checking and investments with them as well. We’re so happy we chose them. We have always found their staff from day one to be very thorough and efficient. They’ve been so kind as well and a pleasure to deal with. I wanted to leave this review today to say thanks so much to them! Sadly, my father passed away in Sept. We’ve had some set backs and complications processing some investments that at times can be very stressful. This was on our part trying to get proper verification from Govt agencies. Anyway, today we had something come up and one of their employees Sarah was just awesome!! She was patient, kind and very helpful to help us resolve something for my mother. Often times with dealing with businesses you can either get someone like Sarah that comes from a place of “yes” or God help you if you get the other kind that treats you like this is your problem. Trust me, I’ve had plenty of that and I’m so appreciative when you get Sarah’s helpful attitude. It was clear to me how much pride and hard work she puts into her position and career. I’ve seen this with every person we’ve dealt with and my parents have as well. I would highly recommended this bank due to our interactions with them. Thanks to the entire team at Wilson Bank and trust!”
“Woke up this morning at 3am to find a missed call and text from the Fraud Dept. Got to spend 9 minutes with those cats about a charge on my card that I needed to dispute. I was told my current card would be canceled and a new card would be sent to me in the mail. I was also told to go to any branch office to get a temporary card.
Around 3pm I came into this branch office to get my temp card only to find out nothing had been done for me by the Fraud Dept. Luckily for me the teller, Mary was there to assist me with everything I needed. Another teller by the name of Dee was also there to help and lend support.
I’m highly disappointed with the Fraud Dept and their lack of following through, but I’m grateful for Mary and Dee who knew exactly what to do and helped me get it done. Their knowledge and professionalism is top tier and if I need another trip to a branch office I’ll make sure it’s at this one. Thanks ladies!”
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“Today I went to cashier, Sophia Roberts , in Mount Juliet, TN with kind of a complicated transaction. She thought about it, worked it through & completed the task very professionally & accurately. She should be commended for her competency & with a smile!”