This Madewell location is noted for its fantastic and amazing staff, who are friendly, helpful, kind, and welcoming. They shop along with you, grab different sizes, and go above and beyond to help find specific items or arrange orders from other stores. Customers love the clothes and note the fantastic quality. However, some mention that the store can run low on sizes and that there is inconsistency in sizing from shirt to shirt. The service makes customers feel like they are out shopping with a friend, contributing to a very positive experience.
This is the best Madewell location ever! The staff are fantastic. I am in between sizes right now and I always struggle to find jeans that fit me. The staff here are so kind and shop along with you. They are helpful and grab different sizes as you try things on. They make you feel like you are out shopping with a friend.... read full comment
December 2024
I absolutely love Madewell! I found my favorite pair of jeans there, and Ashley made the whole experience even better.
December 2024
A HUGE thank you to the Sales Associate Ashley I (and if it wasn’t Ashley it might have been the cashier Ansley S upon looking at my receipt). Ashley was so kind and helpful while helping me on the phone and getting a jacket shipped to me. I so appreciated her extra effort and her kindness. Thank you Ashley!