Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers since 1981, offering high-quality tools and equipment for all kinds of jobs. Customers appreciate the wide variety of tools, including items not easily found elsewhere, and often find great prices. The staff provides excellent customer service, with employees like Robert, Ashley, and others being described as patient, polite, helpful, and quick to assist. They are knowledgeable and go out of their way to help customers find what they need, whether it’s pricing, availability, or other concerns. The store also offers services such as helping with trailer tires on long trips and providing clear information about order pick-up times. Although some issues with billing and discounts have been noted, overall, customers feel confident in the store’s product range and service quality. Northern Tool + Equipment remains a trusted source for tools, equipment, and reliable customer support.
Everyone is very friendly and it’s a nice store. I’m just seldomly in the Madison area
April 2026
The Cashier!!! Sad i didn't get her name but she's AMAZING. Beautiful spirit, kind, helpful in all aspects of customer services. If she can she will and if not she'll find a solution.
April 2026
Overall Great! But web browser seem slow to me operating from my iPhone.