Old Hickory Credit Union is a member-owned financial cooperative with a branch in Nashville. Reviews highlight the great staff at the Donelson location, describing them as professional, courteous, patient, and quick. The employees greet members in the lobby and provide service with smiles that put people in a good mood. Members report being treated with appreciation, respect, and like family, fostering a great relationship and trust with all their monetary needs. The branch's hours are appreciated, with note of it staying open until 6pm, which accommodates busy schedules. Members recommend this location for its superior customer service, noting it saves them headaches. Many have been long-time members who have opened accounts for their families and continue to bank there because the staff always takes care of them.
Lisa took care of closing out accounts for my sister and I today after the sudden passing of our mother. She was kind, knowledgeable, and very helpful and she deserves a raise!! And extra vacation days
December 2023
Thank you for having much better customer service than the rivergate branch, yesterday 11/27/23, I realized I need to save the headache and just come to your location anytime I need to do banking transactions.
October 2023
I worked in smyra when I joined the credit union I think in the late 80's and I am still a member. I gave my children & grandchildren their first checking account with Old Hickory.
