Verizon's Green Hills store in Nashville is highly regarded for its friendly and helpful staff, with many customers praising their positive experiences. Visitors often mention Lindsey and Michael D as standout employees who provide excellent service, assist with upgrades, and offer helpful advice. Customers appreciate the knowledgeable staff who can explain plans and options clearly, making the process smooth and stress-free. The store offers a range of services, including purchasing new phones, upgrading plans, and picking up online orders. Many reviews highlight the convenience of scheduling in-store appointments and the availability of quick pick-up options, such as free 2-day shipping and same-day delivery when possible. The store's team is noted for their energy, honesty, and willingness to go above and beyond for customers, creating a welcoming environment. While some experiences with staff have been less positive, the majority of reviews emphasize outstanding customer service and technical assistance. Overall, Verizon Green Hills is recognized as a top choice for mobile, 5G home internet, and business needs, offering a combination of great service and convenient shopping options.
Yikes.. staff is doing their best but very disorganized not-good corporate low morale vibes
May 2024
Cory was great! He helped me so quickly and was friendly and kind. Thank you!!!!
May 2024
Great experience! Came into get a new phone, and was greeted and assisted immediately by Fernando. He was incredibly helpful, and also just one of the nicest guys around.
