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“I am very pleased with the service so far. The customer service rep on my initial call to the facility was courteous and professional. She answered my questions, and it was easy to secure a space and pay for it over the phone. I was met at the facility by the manager and he handled everything efficiently.”
“I had a pleasant experience with getting my storage unit today. Brett was very informative and friendly throughout the entire process. I appreciate his transparency when inquiring about unit expectations and pricing as well”
“Calvin was so kind and helpful with every part of setting me up with a storage locker.
He was honest about pricing. I have confidence that my items are in good hands with this facility.”
“The grounds are well maintained and I felt safe to leave my belongings stored. Nuli the manager was very attentive and helpful with answering my questions. He goes above and beyond to provide quick and efficient customer service.”
“Driving through Nashville, I met up with an old friend, Mike, that said he could help find me a storage unit in Charlotte, NC. Very quick and done in less than 5 minutes. He was knowlegable about the ceiling heights on the storage lockers which they do not have at his facility, so it helped me decide between that and a full size storage unit. Thanks.”
“My daughter rented a unit at US storage on Nolensville rd. and recommended them to me. So, I rented a unit for myself. My unit had outside access but with a nice gate and a security control panel. Eventually my daughter and I decided to merge our belongings into one big unit, in a climate controlled building. The whole process from doing paperwork to moving in was once again, incredibly smooth and easy. After our introductory offer expired on our unit, Janessa went above and beyond to help us negotiate our new price. Her colleague, Erin in the Clarksville location, is available to work with Janessa when needed and they make a great team. Janessa is always around and runs the place like a top, she does an amazing job. I’ve had no issues there. I go to my unit weekly and I feel safe when I do. I highly recommend US Storage!”
“Came in after hours as directed by the office, Carol could have easily said sorry sir, I can’t help you. She did not, and made sure for me to get the same care and treatment as everyone else, no matter the time. She went above and beyond and I’m thankful for employees like this that can out their self in our shoes. Love.”
“We have utilized the storage unit for over 2 years. We chose this storage complex because of the security and the assessibility of the complex. They provide multiple carts to help move your items into your unit and it is heated and cooled. Chris has been very helpful in answering our questions. We highly recommend using this complex.”
“Amazing customer service! I messed up my online reservation and had to push it back a two weeks. I received a call back those two weeks after just checking it and letting me know the hours I was able to come in. Once I arrived the whole experience was good. Friendly atmosphere and clean units. Even had locks on hand for sale. Great place and great location.”
“Angela has provided invaluable customer service throughout the time our agency utilized the OHB location facility. She was extremely helpful, patient and answered all my questions.”
“I have been a long time customer of Public Storage, and love the low rates and cleanliness of the units. There employees are also top notch, especially Carrie at the Antioch, Tennessee location. She's always so helpful and extremely nice. She made it so easy for me to add another atorage unit. The only thong I can think of that they dont have, is maybe a vending for drinks and snacks.”
“Great facility! Very clean and welcoming. The staff has always been helpful to answer any and all questions and get my family and I set up for success. I highly recommend!”
“Ms Kim has this units impeccable, she made my proccess so smooth and easy. Highly recommend her. Pelase go see her and show her some support. Excellent customer service for Ms Kim. Thank you!”
“I love the customer service at this location. I have a storage at another store but I pay here.Linda is always so friendly.I've been using public storage for years. The staff is great!”
“This is one of the cleanest storage locations and the staff is very knowledgeable, friendly and patient. The process was smooth and I went online and did everything and the same day I was granted access to move in without any contact from the front office. Reserved and Moved in on a Sunday while the office was closed. I met the staff for the first time over 3 month later and I will say with confidence I am extremely happy with my location and choice…”
“Cody is a true Rockstar! She helped us while also helping two women ahead of us, another behind us and, she still answered the phone in the most polite and courteous manner! Give her a raise!
The facility is very nice w/an on-site bathroom and water fountains. I would highly recommend this facility!”
“Great experience! Katie was very professional and helpful. She answered all my (many) questions and showed me several units for me to determine best fit for my items! Very clean facility and easy to maneuver load/unload!”
“Lucy is a great person to deal with and she on top of this place, anything I needed to know she explain it.that is why I have a storage place here .she again I my say is outstanding.”
“Sherrka is the most respectful woman that I have met today she has helped me out and has done more than beyond her demands of being a awesome worker and she has helped me through a rough time I'm calling her my angel”
“My husband and I were looking for an affordable and conveniently located storage unit that suited our needs, and this was definitely the place. John was very professional, knowledgeable, and straightforward when helping us today. He easily answered all of our questions and was very efficient when setting us up with renting space. Highly recommend Extra Space Storage!”
“I have been renting a storage from this location since June 2025. I am extremely satisfied with the storage facility .. how clean the place is and what amazing staff they have ! I have dealt with Ms Brandy and Val and must I say are the most professional and caring people I have delt with in a while ! Thank you for all you do Ms Brandy and Val ! Your kindness, compassion and professionalism. We are extremely thankful for you both !!! I very much recommend renting a storage from this location!!! - Yanayka Motta”
“Ms.kathleen was an amazing delight to be with showed me my unit make sure that I was able to get the right size U-Haul so I was able to make it to the back of the storage complex due to the fact that my storage unit was all the way in the back in a corner, she gave Me to get back there with no issue the gate worked fine. I had no issues with getting in with the code. It was a delight to work with, and I’m glad that I chose the location. Definitely recommend”
“Convenient locations and much lower prices than units in Nashville. Very clean and easy to get in and out. Lots of carts available for moving. Great lady working at the front desk the day I moved in.”
“We had a wonderful experience with Units pod service. We worked with Rick, Zeb And Preston. All three were extremely professional, nice, and did exactly what they said they were going to do. Would highly recommend using Units!”
“It was very easy process! Kaysea was knowledgeable, patient and thorough with me. She’s a sweetheart and CubeSmart is VERY lucky to have her as an employee!!”
“Love this storage facility. Cleanest and most secure location and I looked at several. Friendly and helpful staff who live on site, adding convenience and extra security. Very reasonable rates and flexible hours. Wholeheartedly recommend!”
“Christina is very knowledgeable and helped us select the best storage for our needs. The storage is well monitored and CLEAN. Thank you for everything! Would highly recommend.”
“Nick and his team did a wonderful job helping us move! We had a delay in closing and they were able to store our items for us which made a tough situation way less stressful. I highly recommend using Smooth Moving!”
“Came to Extra Space Storage because my brother in law had such a good experience here. We came in and were greeted by Phil. Amazing customer service, very attentive and patient. Showed us different sized units to choose from. Very clean and well maintained storage units/buildings. Got my husband and I situated very quick and efficiently.”
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“Linda Burton the property manager is super helpful and polite. Best storage unit I’ve ever rented from based on cleanliness, ease of access and friendliness of employees”