“You can’t get better than Rick in the service department! He is so kind and gets me in for my appointments even tho I always wait till last minute (I keep promising him I’ll get better) but seriously yall these folks are amazing and so nice!!”
“I was looking one specific truck over for 10 minutes or better and did not get ambushed by 10 different sales people, and I really appreciate that. First salesman I came across was Brad and he was great. This dealership wanted a sale and actually worked a little with me which in recent past experiences with other dealers DID NOT HAPPEN. They put me in the truck I wanted for what I was willing to pay. 10/10 would reccomend”
“Worked here for years !! Kenneth is the best. if you want to know anything about body work or paint he's the man. Best place to get all your supplies for paint and body.”
“First and foremost, RUN, don't walk to this dealership. Went in yesterday to see a Ford Explorer they had online. .Mr Shores came out and met us at the vehicle, immediately got us keys, we went for a ride came back, did the paperwork and out the door we went. Beautiful vehicle and he met us at our price and beyond! Thank u for everything!”
“Can’t complain, good prices, always good condition, usually pretty fast, always communicate well, and answer their calls quickly and are knowledgeable on car parts and what I describe over the phone”
“They got me hooked up with some wheel hubs for my Titan XD. Ordered at about 7pm and was available to pick up first thing the next morning. Excellent customer service!”
“I was in Springfield from out of the area and was in need of a new alternator before heading out the next day. There were no mechanics who were available to replace my alternator, so Stacy offered to replace it for me that day. I would 10/10 recommend this Autozone for their excellent customer service!”
“They didn't have the belt I ordered and didn't contact me to let me know. I went to pick it up and they told me they couldn't get it at all. Offered a substitute but didn't want it.”
“Went there to get two lawn mower tires fixed and they got right to work fixing them. The staff was super helpful and friendly. Far pricing on the work they performed and was on my way in under 20 minutes. Will return for furniture tires and service.”
“Found that I had an Allen wrench in my tire while picking up my groceries. Staff was so helpful and nice! They weren’t able to patch my tire due to the location of the leak, but they aired my tire and called a shop down the road that could help me and let them know I was in my way. Staff was so great! They made a really bad day not so bad. They were so helpful!”
“Excellent customer service, quick into the shop, good communication & updates during the process, and quick out of the shop, with extra touches & services included at no extra charge (e.g., checking seals on the roof of the RV, washing the RV & polishing the tires). Under promise, over deliver. Highly recommended!”