Payne Chevrolet is a family-owned business that has operated since 1926, serving Middle Tennessee for decades. Reviews highlight a no-pressure sales approach and great customer service, even after the sale. The service department receives praise for doing a great job and providing dependable repairs, making customers feel they have friends to depend on. Experiences are described as awesome, with staff providing thorough explanations and the utmost best customer service. Customers note the team is welcoming and funny, with quick service and a comfortable waiting room. Many drive a significant distance for what they consider the BEST service, appreciating the prompt and dependable care.
Great, easy experience. 2nd purchase with Payne Chevrolet in last 5 years
August 2026
I had a problem with my gas filler door not opening correctly on my 2024 Colorado Z71. Craig ordered the part and the service department installed it. No issues/no problems. Craig and Rick handle business and take care of their customers!
August 2026
Rick remembers to take care of everything!! I just can’t say enough about his awesome customer service skills!!!
