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“The employees were super kind and helpful when my truck broke down in the parking lot. I didn't even buy anything, but they were making calls for me to try to help me get going again.”
“Let me start off by saying that I have a ton of respect for how they run their business. There was a minor accident while I was taking delivery of some lumber today, but Watson has been quick to resolve the issue. I ended up not accepting delivery for about half my order due to the accident, and they had replacement materials to me within just a couple of hours. The delivery driver was awesome to work with and went out of his was to help resolve the situation. People and companies should be judged by how they handle situations when things go wrong, not if unforeseen circumstances happen. Watson Metals showed their true customer service today and now have a customer for life. I look forward to working with them in the future on some larger orders coming up. Their sales reps were quick, professional, and easy to work with. Pricing was fair, and although we had a minor mishap, the driver today handled everything like a pro, and was relaxed and easy to resolve the situation with.”
“Great location, saves me from having to drive 30 to 40 mins to a hardware store. Prices are what you expect shopping a mom and pop. They can't order in the large bulk orders like big box. I'll pay the extra buck and support the local guys. Very professional and knowledgeable. Will greet you with a smile and point you in the right direction!”
“Our trip to Lowe's was very successful. The garden center had everything we were looking for we found some great plants for our front flower bed and my wife got a lot of the clearance plants to rejuvenate.”
Hardware Stores
Hardware Stores
Hardware Stores
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Hardware Stores
“Ordered an item online that wasn't available anywhere near me in Pennsylvania. They shipped it to me within 24 hours. Sadly the post office lost my package. If the missing mail request I submitted doesn't turn up something soon I'll definitely order a replacement from them. Their service was excellent”