I had my phone on sos mode all morning yesterday, and Edrick pointed out the reason was to eject and pop in my old sims card. He also replaced the physical copy with an electronic copy so I could not worry about damage done by big physical impacts to the phone(dropping it, etc). Thanks Edrick! And thank you AT&T great service!!
June 2024
In a few minutes they resolved my request, which other companies could not resolve.
May 2024
Val, helped me out after I lost my phone. He made a stressful situation turn into a positive expierence. Thank y'all so much!