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“I absolutely love coming to this Verizon, Steven(NY) is the best service person i have even delt with and he is always on top of his game when it come to getting you the right phone and plans that makes you good about being a Verizon customer for life????”
“Great experience, helped us upgrade and on top of that helped us with the fraud case we are currently struggling with. Definitely recommend Brandon, best employee I’ve seen at any AT&T location by far.”
“We spoke to Jeremy(Van) on the phone the day before we went in. He was very helpful on the phone and actually remembered us when we went in the next day. He actually worked through his lunch trying to identify the problem on my phone. He was very helpful in polite and if I have a problem with my phone I will actually go in and ask for him”
“Great experience the lady at this location got right to the point got my husband into the air was very respectful even after having a difficult customer before us who didn't understand what an upgrade was and that she was just doing her job and giving the prices and info that was clearly on the paper she showed them ! They left after being super disrespectful to her but she wasn't bothered one bit still greeted us with a smile and helped us very fast ! we ran and food left our phones with her and came back and she had everything done we needed ! We tried to tip her but she refused but she definitely deserved it cause she has more patience than I would have ! Thank you ma'am for all your help didn't get her name but definitely loved her service !”
“Very friendly staff. Was a very quick and easy process once I had my transfer code. Did not have to wait to speak with someone. So far the switch has been great. Haven’t noticed a difference from having att before which is good.”
“Great coupled of lil gals.! Getting my phone was a comfortable experience. The who was training did very well being distracted and staying on task..distraction is a tool for me in my shop as tool to help new employees keep cool during peak hours...she did excellent. Her manager wqs awesome too she never became rude with her or exasperated...she was level and patient and also did very well not to complete the rask for her...
? Cricket
Oh and I ? my ☎ too.”
“Camille was amazing. Juggling all by herself everyone. Got me in and out and even helped lower the over charges. Her alone made the store flow keep going. Thank you.”
“Miguel did an amazing job at taking care of me. He was very knowledgeable and actually took his time explaining things to me. One the best customer service experiences I’ve ever had!”
“I had an unpleasant experience at the Catclaw location which I have already left a review about. We decided to go to the South 14th location as that is the one we usually go to. (We had gone to the Catclaw location as it was near where we needed to go afterwards.) Sam and Brian were like a breathe of fresh air after the first experience. They were empathetic to the way we were treated, listened to what I had to say, and were able to confirm that we qualified to get the replacement phone we needed for $89.99+$25 as was advertised for existing customers as an upgrade (instead of $179.99 we were being told at the other location). I cannot stress enough how much better the experience and customer service was at this location. Brian greeted us when we came in even though he was speaking with another customer, and Sam listened to my qualms and explanations without interrupting, demeaning, or arguing. It made me feel much better about the entire situation.”
“These guys are great! Alex is an amazing manager! Not only are we business partners but I personally do my own business with them. Looking forward to do another event in October ?”
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“Kaimara is a great communicator and listener. You can tell she enjoys helping customers. I have and will continue to recommend her to friends and family when they need something from AT&T.”