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“Needs some air conditioning and air circulation.
Nice selection of merchandise and school supplies. The isle's were not cluttered and the shelves were nicely stocked and organized.”
“Good neighborhood store everything use to be a dollar but now it's 1.25 dollars but still a great place to stock up on shampoos and lotions and other hygiene stuff you will save a lot of money ?, Love the store.”
“The young woman that was working there today is amazing. She had such a friendly, sweet, positive attitude. Promote this young lady, she is going to do well whatever she does. With the workforce as awful as it is right now it was refreshing seeing her attitude!”
“I can always find what I'm going there to get at Family Dollar, plus I always get some things I didn't know I needed before I saw them there! This store is always clean, organized and nicely stocked. The employees there are helpful and knowledgeable about the products they carry and they have great working attitudes that make for a great shopping environment. The dude with the Blue hair who I believe is a manager is personable and pleasantly professional in his duties and I recommend saying hello to him if he's on duty at the time of your next visit! This Family Dollar is within easy walking distance from where I live and as an extra plus factor that will keep me coming back- THEY ARE DOG FRIENDLY. I don't walk anywhere in Abilene without my dog and I'll find some reason to take my dog for a stroll around the ' hood so I can stop at this F.D. location and buy some $1 instant coffee because I love it and run through it like crazy! I'm fueled by some Nescafe or Cafe Bustelo espresso packets! It keeps me going and improves my attitude & life in a large way every day! This Family Dollar easily gets the A++++ Five ⭐⭐⭐⭐⭐ rating from me! :-)”
“A store associate named Carol was working the closing shift tonight and she was so kind and joyful. I hope this could catch the attention of her corporate or local team to give her a shout out!”
“??♀️This Dollar General is close and convenient in my neighborhood and has a variety of affordable merchandise available for grab and go. It’s never really crowded either. Many times when I go, I’m one of the few customers there shopping . I’ve noticed some of the workers following me from one aisle, to another, possibly monitoring me, I guess. I noticed this because I would purposely move to another aisle and noticed that they were there in the same aisle shortly after I moved as if they were stocking merchandise and not stalking me. I’m not sure if this is something that they do with all or most customers, or just certain customers, but it’s pretty off-putting, offensive, and uncomfortable. Many times I’ve noticed that when I am ready to check out at the register, the workers disappear. Several times I have had to shout out to ask for assistance and if anyone was there because no one was around. This could’ve made it fairly easy for me to just walk out with merchandise. But hey ??♀️, maybe they wanted to test me after stalking me in the aisles?. I can definitely say that the workers normally are customer friendly. Whenever I do ask about an item and where I can locate it if I am having problems locating it, they are very helpful and I appreciate that about them. I just don’t like that they disappear when I’m ready to check out at the counter because it’s not like I can self check out. So, I find myself just standing around waiting and wondering when someone is coming to the cash register to check me out and this has happened several times. This very little parking in the very front of the store, literally just a few parking spots. The remaining parking is off to the side which feels a little on the sketchy side at night because the parking lot is not normally well illuminated nor do I ever see any type of security guards. This could partially be the reasoning behind them closely monitoring my moves when I’m shopping in the store, I guess??♀️.
Hopefully, this review will help shed some light on some needed areas of improvement in their overall customer service delivery and satisfaction.
Love, Light, Peace, Community, Care
No weapon formed against shall prosper”
“Ok run of the mill dollar store. Nothing amazing, just the average things you would normally find. Staff is gracious and kind, truly the only reason this location gets 4 stars.”
“This use to be, the best known secret, now everybody knows, and it's okay to share.. These folks run an awesome store, clean, stocked, and friendly staff. Go see for yourself ! Just stay away from the zebra cakes. Those are mine !”
“I have always had great service at this location, Bennie runs a good store and every employee has always been good to me. This is the best Dollar General in Abilene hands down.”
“Stopped by late one night for some emergency items. The staff was unbelievably friendly, helpful and generous. Would almost drive across town to this location just to support this store! Count on them to be great.”
“I go into Dollar General almost every single day.They are polite and almost always have what I need. Ms. Jennifer is especially helpful. Each time I go inside I am politely greeted with courtesy and a smile. I've never had to look for a sales assistant at the front counter either!”
“If you need something you can look it up on the website the closest one near you and you don't have to spend that much just get what you need and your all done”
“This location has the friendliest associates I've encountered among the Dollar General stores in my area. If I have one suggestion, it would be to keep the aisles clear of merchandising carts during the busiest hours of operation. Shopping becomes much like traversing a labyrinth when the majority of aisles are blocked by carts.”
“Ordered wine glasses for my wedding and had them delivered to this store. The managers customer service skills are on point ! I was waiting for one more box to come in and she did everything she could to get info for me. Very polite and respectful.. I will shop at this dollar tree over and over again ! Thanks”
“the cashier there this evening is always such a helpful, polite, witty, funny, all around great person. my husband and i love when she works. we do a lot of laughing. shes great!”
“Quick shopping place that's not as expensive as bigger places and they usually have what your looking for without having to deal with the big store shopping headaches...”
“Dollar General needs to Check out this one!!! This is by far the Best Dollar General I have ever been too Great people and everything is nice and Neat and stocked. I travel a lot and this one stood out!!! I hope there Team gets Recognition!! Thank you!!!”
“This location is usually one of the cleanest one in town but I think they were having an off week. I came in and it was very crowded. Lots of empty shelves and such. They were stocking but it made it hard to walk in the aisles. I only saw one person working at this time and she was slammed. I assume because of supplier issues which is why the shelves were low. Like I said, they usually are leading in everything. I definitely recommend checking them out and seeing what they have to offer. They did have all of their or at least majority of their sales/last chance signs. Most of Abilene did not have those up and haven't been keeping up with it.”
“Despite the condition of the store the employees were hard at work and very kind. Great employees but I hope the management can get them so extra hands in there. This is sad.”
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“I love just being able to find a little bit of everything all under one store. Let's face it, if I'm left un supervised, I could spend 2 hours and not even realize it's been that long, lol.”