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“I've had nothing but positive experiences at this location. The staff are more than helpful and go above and beyond.
The new owner is a nice guy, and it's very obvious he dedicates a lot of his time into his business.
I'm thankful that TylerGraceAuctions recommended this place for shipping for my winning lots in the auction. I've never had any issue whatsoever with their shipping service. Highly trusted company & employees.”
“This UPS Store is by far the best place to go for Amazon returns and packing and shipping needs! I had trouble with an Amazon return on Amazon’s end and they gave me the number to call and visited with my toddler while I sat in the store on the phone with Amazon trying to sort it out. They also pull out a piece of candy for my toddler after asking my permission which makes my daughter LOVE going there. It’s one errand I don’t mind running with my infant and my toddler in tow! Love love love this UPS Store!”
“The owner Neeraja was very knowledgeable and assisted me with completing documents, checklist for passport renewal application. She notary the required documents, as per checklist.
The prices are also reasonable.”
“"I had an exceptional experience at Ship Express on Mockingbird! The staff was incredibly friendly and efficient, making sure all my shipping needs were handled with care.
They were knowledgeable about different options and took the time to help me choose the best, most affordable one. The store was clean and organized, making the process easy and stress-free. I was especially impressed by their quick service, even during a busy time.
Highly recommend Ship Express for anyone needing fast, reliable shipping with outstanding customer service!"”
“I literally go out of my way to come to this store. I do NOT go to USPS, I do NOT go to fed ex, I ONLY go to UPS. As a small business owner, new mom and busy wife. They are always kind, helpful, and fun!
Adrianna, Armani & Vickie are three of my favorites! Grateful for their help to make my shipping life easier!”
“I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive personal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.”
“I always do all my returns and mail packages here since it's much more convenient and closer than the post office! This place covers all the major shipping companies and saves you the hassle of driving to different stores. The owner is also super nice and friendly!”
“I've been getting shipping and notary services here for over 20 years. This shop is 100% part of the heart of Carrollton. I went in today for notary services and the service, as always, was fast, friendly, and convenient. If that isn't enough, the interior is homey and charming, and full of adorable gift items. Every employee has been 100% kind and respectful every time I've been in, but I had the pleasure of working with Ray today, the man who opened the store more than 2 decades ago and still works there. I for one am so pleased that this institution is still serving the High Country and Woodlake neighborhoods!”
“The employees at this store are so kind, I like coming here. The process is always a breeze here. No hassle just speedy and gr8 customer service. Thanks Jasline you were very accommodating. Keep up the good work”
“Today I had to suddenly send perishable items overnight. I was helped at this UPS store location by Cheryl who was very helpful and understanding on the specifics of my package. She went above and beyond to very reassuring and made the experience less worrisome.”
“This is my favorite place to get documents notarized. The owner is very friendly and efficient, and the costs are very reasonable. I highly recommend this place.”
“First,
Let me start off by saying this place is top tier. Customer service is wonderful. If you have any business that need an identity go here. I love the conference room. Great for meetings or depositions.”
“Amazing store experience! It’s great to know that there are still people out there that even in their job they still try to brighten people’s day!!! Zain was amazing and not only did he make the packaging I came for easy and simple, but also enjoyable. He’s a brilliant staff member and someone who totally brightens the entire mood and environment of the store with not only professionalism and proficiency, but also with personality and happiness!!!!”
“I’ve been with Pack and Mail for over 10 years, and I have to say that Ms. Janie and her team are fantastic. For the past five years, while working in and out of town, they’ve always kept me informed of any important mail. Just recently, I was away and expecting an important piece of mail. They went out of their way to check my mailbox and held the mail so my daughter could pick it up. I’m so grateful to have found a personal mailbox service with such caring and professional staff.
NH-127”
“Mr Don is so Amazing quick on his feet kind and hardworking going above and beyond for everyone including his coworkers. He is the Best and deserves an Appreciation and all the accolades. THANK YOU SO MUCH”
“I just visited here to drop off a DHL package, and the experience was really great. The person who helped me (I think he name was Greg), was really kind and helpful. I’d stop by here again to drop off a package!”
“Lots of people I know go here, and I didn't feel like lining up at the post office so I gave it a try. Two times I have shipped to two different countries and it has literally arrived faster than FedEx. I was speechless both times... Because it's unheard of with basic shipping for things to arrive so fast!! He has my business. I'm done, not looking at any other shipping options except for mail express!!!”
“Always a great experience never have had no issues cashing business Checks great customer service Veronica , Cynthia, Rosa are great to work with all the employees”
“I am so impressed with this shop, and their customer service! I was in need of a shipping situation that was beyond anyone's control, and this team stepped up to help me sort it out. They are more than just a AMAZING print & shipping shop. They are problem solvers, and that is hard to find these days! Thank you SO much to Sara & her team for always being there when you need them! If you need a trustworthy place to ship all of your holiday packages, business packages, or general packages this is the place for YOU!”
“Both employees were very friendly. The gentleman who the other person said was the packing expert lived up to the billing. He did a great job rolling up a king size mattress topper and fitting it into a large box that he picked out for me after measuring it. Great customer service.”
“What an experience! Is what I would like to say, ever since the best employee Steven Hudes left this store my visits just haven't been the same. Every time I walk in i expect to see his smiling face and helpful demeanor and my heart sinks every time I don't see it, in his memory I leave this 5-star review. I hope they understand what a great employee they had.”
10:30AM - 3:30PM
819 W Arapaho Rd Ste 24B, Richardson
Mailbox Centers
“Excellent experience fast in and out.
Staff is friendly, helpful and informative with each step of the process. They also have all the answers to my questions.”
“I really can’t give enough stars. I’ve been by a few times and they are always pleasant, patient, and competent. And there’s always good music playing. The best!”
“Love this place! One stop "mailing!" Always service with a smile; and, Steve is so helpful with whatever help you need. Love knowing we have this gem in our neighborhood.”
“I am using their local address online service, and they are pretty good. I believe it's part of another large company, and they are one of the providers. I picked up packages from there with no issue. Normally it's empty, and the service was good.”
“Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!”
“Quaint little shop with a very thoughtful, kind, and respectful owner. Folks, if you are in the area, stop by and experience the way a small business ought to be. You won't be disappointed.”
“The people here are ALWAYS professional, prompt, friendly, kind, and knowledgeable. They provide great service and make it easy for me in whatever I need done. They never rush me, try to 'sell' me anything, and they always have made me feel like they are there to help me. Even when they are busy. I very much appreciate that. By far, it has been the best shipping experience I've ever had in my 60 years. No joke, no fluff.”
“Daniela was super fantastic! She was smiling and greeted us as soon as we walked in. She helped us save money on a box we were mailing out. She also helped us save money by using our AAA, which I didn’t even realize we could use! Gives me hope that great customer service still exists!”
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“Hands down one of the best customer service experiences. Appreciated their attention to details plus the exceptional “going the extra mile” spirit… courteous, professional, and super positive!!”