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“Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!”
“I had a great experience with UPS. The staff was extremely courteous and helpful throughout the entire process. They made everything smooth and hassle free, ensuring that all transitions were handled efficiently. I truly appreciate their professionalism and support, excellent customer service!”
“Drew and the entire team were extremely helpful and kind at this store. The customer service was the best I've ever received at a UPS store. I was looking for the Amazon return kiosk and this store didn't have one. But Drew was friendly, funny, helpful and actual brightened my day! Definitely way better than a return kiosk.”
“Inside this special store customer service and kindness still exists!
I have been frequenting this UPS store for 15 years and have always been impressed with how helpful everyone is. Kathy, the manager, has been the glue that holds it all together.
I do a lot of online shopping so not only am I usually in the wrong place (USPS vs. UPS), sometimes I need help reboxing, etc.
Today, Kathy was an angel. Not only was I in the wrong place (returning to Kohls) but Amazon really wanted the broken lamp back after it had been assembled. I told Kathy I almost went somewhere else because I didn’t want to put her through the “boxing” of the return. Instead of sending me on to ruin someone’s shift, she disassembled the lamp (I tried but couldn’t) and then bagged it up for the person at Kohls to make it easier for them. But as usual, she’s always going above and beyond.”
Mailbox Centers
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“Ray, the manager or owner of this place, helped me hold this package until I arrived. Without him, I’d be a dead man. Ray is someone I truly trust. Thanks to Ray, and Happy New Year. Take care!
Update: Just picked up my package thanks for holding it till 1/2/2026
Ray is the best employee, or the boss of this store. Highly recommended.”