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“Roberto has been an absolute gem to work with for the past 14 years when we first moved to Dallas. Always super friendly and very professional and knowledgeable. It is my absolute pleasure to recommend the business Extra Space Storage and the management led by Roberto.
Thank you.”
“Brittni and Tom at this Montfort location went above and beyond customer service and the security and verification process of keeping my unit extra secured and protected while I left the country was beyond expectation. They ensured me and stood behind their word til I returned. Also when I returned they changed my latch due to little bend in it and also changed weatherstrip on door to keep my stuff secure and dry as well. And also updated me thru the whole process with their calls and emails. I can’t tell you how much I appreciate them and working with this location. Thank you Brittni and Tom again”
“Rented a unit today and had a great experience! Steve, the store manager, was super helpful, explained everything clearly, and gave me a fair quote. Excellent customer service — highly recommend!”
“Jason was amazing with my chaotic life schedule. He saved my reservation and I finally got to the location after getting lost due to my own issue. But it's clean, simple. And very convenient to go here to my home in Addison. Thank you Jason!”
7AM - 7PM
7043 Greenville Ave, Dallas
Truck Rentals
“Mr. Glover’s exceptional customer service truly brightened my day. Thank you for exceeding customer expectations and spreading joy by making a positive impact. The world needs more individuals like you.”
7:30AM - 5:30PM
13210 Senlac Dr, Farmers Branch
Truck Rentals
“Ryan and Austin made the transaction fast and simple. They were very polite and professional. I will definitely be renting from their Carrollton location again.???”
“Man this place was awesome very affordable price decent service D.Glenn was great and made sure we were satisfied we will be using again!!! My family was very comfortable on our road trip!!!”
“Always friendly folks behind the counter which seems to be an exception with a lot of U-Haul stores that I've been to over the years. Especially enjoy interacting with the young lady, always as nice as she is beautiful!”
7:30AM - 5:30PM
8200 John W. Carpenter Fwy, Dallas
Truck Rentals
“Jalen provided excellent service, top-notch. The truck was in excellent condition, and the entire trip went wonderfully thanks to that powerful Ram 3500 and Jalen.”
“I had a great experience at this U-Haul location thanks to Lester. He was incredibly helpful, attentive, and made the whole process much smoother than I expected. His friendly service and willingness to go above and beyond really stood out. It’s rare to come across someone so committed to making sure customers feel supported—truly appreciated the extra help!”
“I rented a truck from here and also am looking at storage. The service I received from an employee by the name of Amy was OUTSTANDING. She was super helpful, kind and really made the process super easy and enjoyable. If I could deal with her every time, I'd be happy. Not what I expected - thank you Amy!”
“Wish I could give 6 stars! This place is fantastic!
It's my first move I'm executing by myself and they have gone above and beyond with providing great information and calming my nerves. Also, Kenneth is the best!”
“Stopped in to rent...found manager to be knowledgeable and helpful...very professional young lady. Property could use some upgrades but was told they are working on it. Would use without problem...”
7AM - 7PM
3901 N Central Expy, Plano
Truck Rentals
“After an AWFUL experience with U-Haul and being passed around to 5 different locations because a “reservation” means nothing to U-Haul, the employee at this location Jordan G was the only one willing to help us at least get a truck for a few hours (we moved over night, lol).
S/O to Jordan G, he’s kind, bright, and helpful, and the only reason I’d maybe consider using U-Haul again.”
“Mr Lowry was very knowledgeable and made my experience at Penske on Goodnight Lane very stress-free! Highly recommend this location and will be excited for further business!”
“Nelda was very helpful I appreciate her customer service and great suggestions. I will always rent from this location. I had a good and clean and friendly experience that is top tear.”
“We had a truck replaced, the serviceman was not very friendly, maybe he didn't drink his coffee in the morning and that's why he was sad. Overall, the location is convenient. There are a lot of trucks in stock, the truck was replaced quickly and professionally. The guys are great.”
“Came out to truck gave information and trailer number. what row it was in. After hookup stopped at building with lights on and truck off.After exiting truck. They checked out marking millage. And said have a nic day!”
9AM - 5PM
13637 N Central Expy, Dallas
Truck Rentals
“What stood out most during my truck (van) rental experience was the exceptional customer service provided by Coby. His genuine concern for my needs, remarkable patience, and extensive knowledge significantly enhanced the process. Coby truly takes pride in assisting customers, a quality that is increasingly rare. U-Haul is extremely fortunate to have him on their team, and I strongly recommend that they acknowledge and appreciate his outstanding contributions! Coby truly takes pride in helping customers, which is a rare quality.
U-Haul is incredibly fortunate to have him on the team, and I strongly urge them to recognize and appreciate his outstanding contributions!”
7AM - 11PM
2716 K Ave, Plano
Truck Rentals
“In case you didn't know there is a hidden gem inside this gas station. Taqueria El Chino is located inside and has excellent food. They used to be located in Lewisville but recently moved here. They have agua fresca's the strawberry lime is my favorite.”
7:30AM - 6PM
19177 Preston Rd Suite 190A, Dallas
Truck Rentals
“Not sure why only 1 stars for these guys. This is my fourth or fifth rental in about as many years, and great service every time! Folks can read my review of the McKinney location for what a true bad experience is at a Budget Truck franchise. I recognized the one guy from my prior rentals, so felt good starting out. At this location, no hard sell on, nor blind siding rules, about insurance. One tire was flat on the rental this week. They gave me the keys to another - no hassle, and no added paperwork. However, the replacement truck had only about half a tank. They knew and took note of the miles. Because all my experience prior was good, I filled up the tank (vs trying to figure out the amount required to take it half way). I did so with confidence because these guys have been straight up and trustworthy in the past. They didn't disappoint in making sure I was made whole for that extra half tank.”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“Outstanding Customer Service. I usually use another truck rental company and wouldn't waist my time writing something negative. I chose Penske and chose this location bc it was close ( mileage ?) I was called the day before pick up to confirm (that's 3 ?'s already) The gentleman who runs this store was amazing and helpful. Not to mention educated, well dressed, professional and a great attitude. The office was sparse but the truck (and he made sure I was in a newer model and flawless running truck) They're a little more expensive than the other company...but in this case, especially when you're responsible for a 70,000 truck and an open credit card do not be cheap. You do truly get what you pay for)I'm happy! Thanks Penske Plano!!!”
“Well well pleasantly surprised after having a horrible experience at U Haul Plano on Los Rios, rd. This office/ site is a blessing. Friendly staff helpful within 30 min we were ready to leave. All paperwork done truck and dolly brought to front door. Excellent service I could not recommend them more. For all your towing and moving needs go visit the U haul branch on W Plano Parkway. They get a 10/10 from us.”
Open 24 hours
1682 S Interstate 35E, Carrollton
Truck Rentals
“Went to rent a Cargo Van,they didn't have any available unfortunately. But the 2 Gentleman that I spoke with their got on their computers and searched multiple location for me and found what I need. Even though it wasn't gonna be from their store. I would definitely make sure to make them my first choice next time.”
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“The manager that assisted was a lovely and helpful lady. Very knowledgeable and experienced, made my U-Haul experience a great interaction. Will be recommending this place to friends and family.”