“Keller and the Team at Bike Mart McKinney are simply amazing. They are knowledgeable, helpful, and best of all THEY LISTEN!!! So often you tell a customer service person exactly what you are looking for and the sales person shows you something that doesnt come close. The Bike mart team listens and recommends or helps with what I was looking for. Ive been a customer since Jim had the shop in a small shopping center and wont be going anywhere else. Thank you McKinney Bike Mart!!!! This is how all of the stores should be.”
“I had a great experience at Bike Mart Richardson yesterday getting help with a tire upgrade on my Trek Domane. One thing that really stands out about this bike shop is the depth of products they keep in stock—it’s impressive and makes it easy to get what you need without waiting on orders.
What really made the difference was the salesperson on the floor who took the time to walk me through his own bike setup and explain why he runs the tires and configuration he does. Seeing his personal setup and hearing how it works for him helped me understand the options and make the right decision for my riding. That kind of real-world advice is invaluable.
If you’re looking for a great bike shop in Richardson for bikes, parts, tires, or service, Bike Mart has knowledgeable people, a great selection, and a team that clearly cares about cyclists. Highly recommended. ?♂️”
“Brian was super helpful. I bought a ried bike and rear rack mount that I had a hard time putting on. I took it back and they put it on for me and even put on a reflector I must have knocked off for free.”
“The service from Nick was impeccable. He was very respectful and helpful, helped me solve my issues, ordered a much needed tool for me.
Overall my visit was very pleasant and enjoyable!”
“Best customer service and resolution to adding training wheels to bicycle purchased at another store. My husband, mechanically adept, was unable to get 'universal' training wheels on our granddaughter's new bicycle. I called Trek Bicycle and first phone interaction convinced me I chose wisely. Trek was unable to install training wheels because parts were too short. Told my husband extender they needed to order for installation. They still weren't able to make it work with the extender. However, with their ingenuity, they were able to take parts from a used bike on hand to make it work. Solved the problem! Caring staff, creative problem solver and had our granddaughter enjoying her bike quickly. Next bike purchase is definitely at Trek Bicycle Allen!”