“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
“Justin and Joel did a great job on installing our new shower and flooring in our Jack and Jill bathroom. They kept us updated on the plans for each day and were very efficient.”
“We purchased a door from Love That Door for our new build. The process of ordering was smooth. The door arrived within the time frame they provided, and the door quality is exactly what we were expecting. We did have them come out a few times to
make small adjustments at my builder's request. I was pleasantly surprised they were happy to come and make any adjustment needed. The door looks great and is a great piece for our new home.”
“I have used them exclusively for filling my propane tanks. I used to go to Walmart or other stores to exchange tanks when I ran out, not knowing that there was a service that you could use to have them filled. Much less expensive, and more convenient. They even taught me that tanks have expiration dates. They are convenient to my home, and I have not had a bad experience with their service.”
“I had an amazing experience at this Home Depot thanks to Faith, one of the employees. She was incredibly kind, patient, and genuinely helpful from the moment I walked in until I checked out. Faith went above and beyond to assist me in finding everything I needed she never made me feel like I was bothering her or taking up too much of her time. Her warmth and dedication really stood out.
Thank you, Faith, for making my shopping experience so smooth and pleasant!”
“This review is about Riley and Derek from the Wylie TX store.
I was looking for a riding lawn mower. I know I wanted good quality and a good price. Riley was extremely patient with me, he took the time to explain the different riding lawn mowers they carry, but I cannot tell you how many times he was about to ring the price and I changed my mind as to which tractor I wanted. He was very, very, very patient with me. He helped me with the credit application, he did all the work and not once became impatient with me.
My next dilemma was how to get the tractor from point A to point B. I KNOW they could have loaded the tractor to my truck, but the problem was HOW I was going to unload it without destroying the tractor or killing myself. So Riley and Derek put their thoughts together and Derek was so kind that he delivered the tractor on his truck to my house the next day. Derek took the time to show me how the tractor worked, he made me ride the tractor so I could become familiarized with the machine, and he answered all my questions.
This purchase could not have happened without Riley and Derek. It just shows you THEIR dedication, teamwork, awesome customer service, and most importantly, DEDICATION and LOYALTY to their employer (Tractor Supply Company), by going out of their way to help a client and make a sale.
Winners find a solution to every problem, losers find a problem to every solution.
This team is a winner, they find a solution to every problem!!!!!
Thank you Riley, thank you Derek.”
“Caroline Concepcion took amazing care of us. She was very nice, extremely knowledgeable and helpful. Definitely recommend this Home Depot and definitely recommend her!!”
“I purchased online and opted for store pickup. So glad I did! Ken dropped it off in my car and walked me through how to use it so I won’t have any trouble. Thanks again, Ken! I appreciate you going the extra mile.”
“One of the best teams in the metroplex. Had a wonderful experience with John in the hardware section this morning I came in with a couple of drills and was looking for batteries and he looked at the tool combination and asked me a few questions and was able to find a deal going on that saved me over $100 and got me a better set than what I was trying to piece together on my own.
Karen customer service made the return process super simple she was very kind and respectful just a great team all the way around.”
“Always could find all my hardware supplies at this location. This locations is always stocked and the staff would go out of the way provide any help or guidance you may need. Look for good deals over the Thanksgiving and year end holidays.”
“My go to Home Depot! They always have good customer service. Just today Michael helped me load up my concrete stones without being asked. Very friendly and professional!”
“Has a wide selection of home improvement products and a variety of tools, appliances, and building materials, is well-organized and easy to navigate, helpfulness of the staff, and the convenience of in-store shopping options.”
9AM - 6PM
2060 Couch Dr, McKinney
Home Improvements
“Restore is located between my house and HD and Lowes in McKinney so it's a no-brainer. It's a thrift store for hairy legged DIY-ers - male and female. A variety of used and new items priced at a fraction of retail. Ask for Charles. He went above and beyond to help me out. He'll do the same for you.”
“Everything I was seeking was there, but some of it was not where one would expect (even the help). Kudos to the sales associate who located the "missing lumber" location and then brought it to our checkout register, making Lowe's our one stop after all for the day's yardwork.”
“Curbside and garden center team are amazing at this location! Had to pick up a whole bunch of landscaping materials and those teams were very helpful and patient with my complicated order.”
“I came there for one bag of soil and left with 3 plants and some soil. The customer service was phenomenal kind and professional. Because of Mr Anthony generosity and customer service , I can honestly say it was the best by far and because of him I’ll be shopping at Lowe’s again.”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“Koel was phenomenal!! The storms that hit Anna were destructive. I woke up to two areas of my fence completely blown apart. Koel was amazing and went above and beyond service. I walked into the store on the verge of tears, and walked out, completely satisfied, and laughing. They made a bad experience into an east fix. I also needed a drill, and Matthew came right over with a huge smile, offering his assistance. These two guys truly made a difference.”
“Just left Lowe’s where Jb helped my mother and I get some vanities and a ceiling fan! He was over the top helpful and attentive. Iv never been to Lowe’s and had an experience as pleasant as this one!”
“We left Lowes because of horrible service and came over to Home Depot and had better than excellent service! We needed wood cut and your employee was so helpful down to the measurements of what we needed! Thank you and we will definitely be back to this location ?”
“I worked this store for three years. Store was awesome when Wallace was store manager. Then they hired this young asm oh he was a prick very arrogant and very selective if you catch my meaning. Then a new asm Brian I believe OHHHH BRIAN BRIAN BRIAN I KNOW WHAT YOU DID WHEN I LEFT THAT DAY. It’s okay since then the store went down hill. All I can say is I prayed about and Brian guess what you’ll be walked out pretty soon too. Everyone else is awesome MANAGEMENT JUST SEEKS RETALIATION A LOT.”
“Going to take a moment to commend Lowe’s and particularly this store. I’ve been pleasantly surprised by the merchandise, staff, service and now I need to give a big kudos to the team for the Memorial Day presentation in the parking lot. So tastefully executed. If you have not seen it yet you should swing by. It does a great job of honoring those who paid the ultimate price….WELL DONE LOWES!!!!
Best I’ve seen in retail.”