KAY Jewelers Outlet is part of the KAY Jewelers family, known as the #1 specialty jewelry brand in the United States. The outlet focuses on providing fine jewelry at great prices while ensuring a superior shopping experience both in-store and online. The sales staff is knowledgeable and ready to assist customers. Diamond engagement rings are a specialty, featuring exclusive designers like The Leo Diamond, Neil Lane Bridal, and Tolkowsky. Customers have praised the staff for their exceptional service. Claudia, for example, is noted as being thorough, attentive, and friendly. Stephanie Yianitsas also received high marks for her assistance in finding an engagement ring and wedding band, helping a couple secure an amazing deal. Jenny, the manager, went above and beyond to help customers navigate the website when they couldn't find what they wanted in-store. Christine was recognized for her helpfulness in cleaning engagement rings and ensuring customers find the perfect pieces. Despite the positive experiences, there was a report of an unprofessional interaction with another staff member, highlighting the inconsistency in customer service. Overall, KAY Jewelers Outlet is dedicated to making every customer's experience memorable, with a strong emphasis on quality and care.
Larry was very helpful! Great service and easy to work with.
August 2026
This is a great place to go, and I would recommend Larry 1,000 times over. I have been to many jewelry stores, and Larry was truly the best. He was incredibly thoughtful and actually cared about me as a customer, rather than just trying to make a sale.
July 2026
Stephanie Yianitsas is the absolute best! Go see her today!
