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“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
“This is THE best place for houseplants in DFW, in my humble opinion. I always find a great selection, and usually walk out with something. I'll keep coming back!”
“Calloway's is truly a gem! The nursery is beautifully maintained, with a wide variety of healthy, vibrant plants, all thoughtfully organized to make browsing easy and enjoyable. But what really made our visit exceptional was the incredible staff & Manager Clif and Jeff.
From the moment we arrived, they welcomed us with genuine warmth and kindness. On a hot day, they even offered us water while we shopped, which was such a thoughtful touch. Their friendly, upbeat personalities--and great sense of humor--made the whole experience not just pleasant, but memorable.
You can tell they really care about both the plants and the people who come through. We'll definitely be back, not just for the plants, but for the atmosphere they help create!”
“This is a gem! Everything you need for your lawn and garden AND a wealth of information for any questions you might have. I recently picked up dried molasses, corn gluten meal and sea kelp to kick start my lawn into spring.”
“Great assistance from Christian in finding what we needed. Our landscape contractor uses this business but it is open to the public also. Easy in and out and parking is easy! They also have landscape plants. The wide variety of rock in colors , sources, and shapes, bulk and bagged. Will definitely return. I suggest bringing your golf umbrella for ready made shade on a hot sunny day. Search their website before you go.”
“One of the best customer service i have received! They have sufficient staff to help walk in customers, and patiently go over what the customer needed. Jason really explained to me what i need for my new irrigation setup looks like and gave me a detailed list of parts to buy, and i can check the actual prices and what the parts look like on their website. He also gave me a list of contractors if i decide to ask someone else to do it for me. Doing it all for the first time, this is really the place to visit to get helps! Very much appreciated!”
“I really like their premium potting soil for my plants . It's premixed with the things they need such as earthworm casings, coconut coir and more- taking out the guesswork, labor and extra space compared to buying all the ingredients separately and compared to big box stores, I hadn't had issues with fungus gnats in the soil.
The staff is mostly knowledgeable and helpful as well. ( Disclaimer, only once my plant did pass away on one's feedback but they honored the return).
It's unfortunate I no longer live in the area but recently when I asked questions over the phone before visiting, they were answered amicably and I was able to pick up two very pretty pink poinsenttias the next day.”
9:30AM - 5:30PM
1205 S McDonald St, McKinney
Nurseries And Gardening
“This place has everything! I needed a pretty sun/moon to put on my patio. They had so many to choose from that it was hard deciding which one I liked best. Staff was friendly and helpful.”
“I had the most wonderful experience with Shades Of green. I have been trying to come up with a design for the front of my house for a couple of years now. I picked out a new gardenia plant for my yard and Mark Caliga came out to plant it for me. I was discussing my desires to change the front of the house and he came up with the most wonderful design. He combined the gardenia with some micro Holly, hydrangea &
other native plants. The gardenias were planted in front where my dog couldn’t get to them and a nontoxic plant was put in the back for my dog. It had been such a challenge finding the right design for my house and Mark did such an excellent job and he and Aiden did a wonderful job installing the plants for me. I am so happy with how it all turned out!!”
“We had my favorite pot break in a storm. I called the location in Richardson and asked if I could send a pic of the pot to see if they had a replacement. They told me I could bring the picture in and they would help me look for it… not helpful. I called another location and asked if I could email them a pic to see if they had the pot and was told for security reasons they couldn’t give out an email address… (they have my phone number name and address in their system mind you) not helpful.
Then I call this Plano location. Sher answered the phone. She was great! Listened to my problem and said I could text her the pic to her personal phone and she would look to see if they had the pit. I did and 20 seconds later she responded back with a pic of the pits I was looking for! This save me so much time and frustration from driving around to different locations. When I got there all the staff including Sher were very helpful with other purchases I made while I was there. I bought the pot but also spent an additional 400$. That was a sale missed by the other locations.
Thank you Sher!!!”
“So I went there this Sunday around 3:30. I wish I would’ve got both their names but one was an older gentleman and one was an older lady and they were so helpful and so sweet. I asked him to save me a Christmas tree they said they had one left is 4 foot tall I said perfect. I’ll come get it when I got there. My daughter was disappointed. She wanted a Bigger tree has like Jordan. This is what we have you be thankful And when they saw this appointment and my daughter’s face, they gave her a plant for free and they packed up the tree and put it in my trunk. I am so thankful for this nursery. They gave me a five dollar Christmas tree that means the world to me and my daughter I wish I knew their names so I can put their names in this review but Callaway nursery is amazing customer service.”
“Friends & Family of Plano FFA would like to thank Wells Brothers for allowing us to borrow a couple of straw bales and pumpkins for our photo booth at Farmers Table Dinner this past weekend.”
“Great prices, excellent selection. They had the most of pansies I have ever seen in my life for half the price of other stores!
Lowest prices on annuals I've seen so far in garden centers.
I loaded on pansies, alysum, and even found plum perfect floribunda rose way cheaper then Calloways. The rose is doing great after planting, I see many new blooms, very healthy.
Shop here first to avoid overspending.”
“Caloways location is a great place where you get the reasonable and reliable plants, we have been purchasing from McKinney location from few years, all of them are good. Special thanks to Rani Allu she explains everything in a detailed of each and every plant we ask for, suggestions, recommendations for each season, how much water needed, where to place, how much sun required. She has patience and shares her views, she gives trust to grow more and more plants for example like banana, brinjal and different kinds of flowers.
Need to watch for some of the deals on soil and plants as well, thanks to the management for well maintenance of all the plants and return policy.”
“Good place for lawn care. If the owner is there , he is an expert and can recommend what to use. His staff seems to be new and lack of some lawn expertise. But overall it is a good store to visit.”
“Highly recommend for your feed needs. They are so incredibly knowledgeable and helpful. I got my chicken feed here and they helped me find the perfect blend. Shop local!”
“This review is about Riley and Derek from the Wylie TX store.
I was looking for a riding lawn mower. I know I wanted good quality and a good price. Riley was extremely patient with me, he took the time to explain the different riding lawn mowers they carry, but I cannot tell you how many times he was about to ring the price and I changed my mind as to which tractor I wanted. He was very, very, very patient with me. He helped me with the credit application, he did all the work and not once became impatient with me.
My next dilemma was how to get the tractor from point A to point B. I KNOW they could have loaded the tractor to my truck, but the problem was HOW I was going to unload it without destroying the tractor or killing myself. So Riley and Derek put their thoughts together and Derek was so kind that he delivered the tractor on his truck to my house the next day. Derek took the time to show me how the tractor worked, he made me ride the tractor so I could become familiarized with the machine, and he answered all my questions.
This purchase could not have happened without Riley and Derek. It just shows you THEIR dedication, teamwork, awesome customer service, and most importantly, DEDICATION and LOYALTY to their employer (Tractor Supply Company), by going out of their way to help a client and make a sale.
Winners find a solution to every problem, losers find a problem to every solution.
This team is a winner, they find a solution to every problem!!!!!
Thank you Riley, thank you Derek.”
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“I want to express my appreciation for Latrica at Home Depot, who provided exceptional service while processing my return. She was incredibly nice and made the return process a pleasant experience. Latrica's professionalism and friendliness are truly commendable. Thank you, Latrica, for your excellent service at Home Depot!”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“Fabulous Walmart! They have everything. Great lawn/garden, decor and craft section. Super fun, nice staff. There is an Htea0 out front. I highly suggest hydrating and taking your time in this one.”
“Really nice selection of plants and flowers. Several people were available to assist. Was looking specifically for a planter to go in my front yard, and even though everything they had was very beautiful, they did not have many options in price ranges. Either the top, best price, or nothing! So I left with nothing even though I would much rather support a small local business.”
“Jordan was super helpful and she helped me with her suggestions . Only because of her I was able to make right choices in my selections. I would highly appreciate her kind nature and customer responsiveness.On the same lines I went for shopping again and requested for help . Chris the store manger was very rude and not even trying to answer any questions. He should be taught how to behave with customers.”
“One of the best teams in the metroplex. Had a wonderful experience with John in the hardware section this morning I came in with a couple of drills and was looking for batteries and he looked at the tool combination and asked me a few questions and was able to find a deal going on that saved me over $100 and got me a better set than what I was trying to piece together on my own.
Karen customer service made the return process super simple she was very kind and respectful just a great team all the way around.”
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“They know their stuff. I've been using a lawn treatment service for a while, and they come 10x a year. The $$ adds up, so stopped by Puckett's and they got me sorted as to what stuff I needed to lay down on my grass to get rid of weeds. If you need an expert opinion, come here, stay away from the big box stores. They keep brands you haven't heard of, but big brand names don't always mean the best. Ask one of the pros at Pucketts.”