“This is my first time here and my first time gardening. I met a member of the staff by name Alison. She is indeed a great person with a great smile to welcome you,and she assisted me with every concern on gardening. Her personality symbolizes what great customer service is all about. She was very passionate about the plants, pottery and very patient in making me understand the things I need to help me with my gardening. The other staff too were welcoming and great in helping with the items I bought. I would recommend this place to those looking for help with understanding gardening. They are great people here.”
“One of the best customer service i have received! They have sufficient staff to help walk in customers, and patiently go over what the customer needed. Jason really explained to me what i need for my new irrigation setup looks like and gave me a detailed list of parts to buy, and i can check the actual prices and what the parts look like on their website. He also gave me a list of contractors if i decide to ask someone else to do it for me. Doing it all for the first time, this is really the place to visit to get helps! Very much appreciated!”
“Wow !!!! Such a great shopping experience.
The prices were great ::
50% & 75% off 🌵🌼🌻plants 🪴 & pots today.
A big THANX to Sherilyn & Bryan for their great customer service. Smiles , professionalism all the way around.”
“Friends & Family of Plano FFA would like to thank Wells Brothers for allowing us to borrow a couple of straw bales and pumpkins for our photo booth at Farmers Table Dinner this past weekend.”
“Enjoyed the Summer's Splash of Color Container Gardening talk. Afterwards I took advantage of the $10 off $50 or more with a coupon for attending. Now onto the fun of using the helpful information I learned.”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
“I have never had an exceptional experience at a Home Depot before but I did today! Nader in the garden center was incredible. As soon as I walked up to check out, he was so kind and friendly. He offered to carry out the bags of sand I had in my cart for me and I told him no worries, I can do it. He said just pull your car up and I’ll load them for you. Thank you Nader for your wonderful customer service!”
“Had a great experience with a very attentive and helpful staff member Eddie in the paint section. Took the time to answer all questions, introduce himself and made sure to check we had everything needed.”
“had a great time Val was able to help me with cutting my new window blinds I did not come with measurements but she was able to walk me through and get the perfect set for me”
“Went in for one thing and walked out with way more lol. One of the employees actually helped me find the exact drill bit instead of just pointing at an aisle. Checkout moved pretty fast too. Saved me a second trip so I cant really complain. Definitely coming back.”
“Nice and convenient source for landscaping materials. Good selection of rocks that you can buy in bulk or pick by hand with a large variety of plants as well. I've mostly gone on the weekend and usually not too busy but plan to go earlier rather than later.”