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“I really like their premium potting soil for my plants . It's premixed with the things they need such as earthworm casings, coconut coir and more- taking out the guesswork, labor and extra space compared to buying all the ingredients separately and compared to big box stores, I hadn't had issues with fungus gnats in the soil.
The staff is mostly knowledgeable and helpful as well. ( Disclaimer, only once my plant did pass away on one's feedback but they honored the return).
It's unfortunate I no longer live in the area but recently when I asked questions over the phone before visiting, they were answered amicably and I was able to pick up two very pretty pink poinsenttias the next day.”
“One of the best customer service i have received! They have sufficient staff to help walk in customers, and patiently go over what the customer needed. Jason really explained to me what i need for my new irrigation setup looks like and gave me a detailed list of parts to buy, and i can check the actual prices and what the parts look like on their website. He also gave me a list of contractors if i decide to ask someone else to do it for me. Doing it all for the first time, this is really the place to visit to get helps! Very much appreciated!”
“Friends & Family of Plano FFA would like to thank Wells Brothers for allowing us to borrow a couple of straw bales and pumpkins for our photo booth at Farmers Table Dinner this past weekend.”
“We had my favorite pot break in a storm. I called the location in Richardson and asked if I could send a pic of the pot to see if they had a replacement. They told me I could bring the picture in and they would help me look for it… not helpful. I called another location and asked if I could email them a pic to see if they had the pot and was told for security reasons they couldn’t give out an email address… (they have my phone number name and address in their system mind you) not helpful.
Then I call this Plano location. Sher answered the phone. She was great! Listened to my problem and said I could text her the pic to her personal phone and she would look to see if they had the pit. I did and 20 seconds later she responded back with a pic of the pits I was looking for! This save me so much time and frustration from driving around to different locations. When I got there all the staff including Sher were very helpful with other purchases I made while I was there. I bought the pot but also spent an additional 400$. That was a sale missed by the other locations.
Thank you Sher!!!”
“So I went there this Sunday around 3:30. I wish I would’ve got both their names but one was an older gentleman and one was an older lady and they were so helpful and so sweet. I asked him to save me a Christmas tree they said they had one left is 4 foot tall I said perfect. I’ll come get it when I got there. My daughter was disappointed. She wanted a Bigger tree has like Jordan. This is what we have you be thankful And when they saw this appointment and my daughter’s face, they gave her a plant for free and they packed up the tree and put it in my trunk. I am so thankful for this nursery. They gave me a five dollar Christmas tree that means the world to me and my daughter I wish I knew their names so I can put their names in this review but Callaway nursery is amazing customer service.”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“Penske didn’t have my truck so they sent my reservation here. Bradley was very polite and professional and explained everything well! The gentleman who checked my truck back in last night 4/29 was also extremely professional and polite! Excellent customer service is hard to come by these days, thank yall.”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“I don’t know maybe it’s just because I’m familiar with Home Depot, but they always seem to be well stocked and have most of everything you need. I just wish I could remember everything I need every time I show up cause I feel like I always forget something and then I have to come back. The prices are fair and they have a military discount so it’s not to like?”
“By far my best home depot experience ever. Stopped here for few items I needed and had to ask for an associate's help. Shout out to James, front end supervisor for the help today. He went above and beyond to get the items I needed, polite through out the interaction, patient and assisted me. Wish people were half courteous as James, made my day and thank James for me.”
“Want to give a shout out to RJ in hardware who helped my son and I figure out some critical questions on fastening together some wood for a school project creation. We really appreciated him!! He was very kind and willing to help us and guide us on the areas we were missing!”
“After the winter storm I had to return a generator. Let’s say my car was too small and the generator came out way harder than I expected. Chase and Alex helped me and they wasn’t giving up! I mean those generators are heavy and they helped find a solution without complaining. Great customer service here!”
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“Great assistance from Christian in finding what we needed. Our landscape contractor uses this business but it is open to the public also. Easy in and out and parking is easy! They also have landscape plants. The wide variety of rock in colors , sources, and shapes, bulk and bagged. Will definitely return. I suggest bringing your golf umbrella for ready made shade on a hot sunny day. Search their website before you go.”