Verizon has received positive reviews for its knowledgeable and friendly staff, particularly highlighting the exceptional service provided by employees like CJ and DJ. Customers have praised CJ for his professionalism and ability to manage multiple clients while ensuring everyone received assistance. He made the process of updating phones simple and efficient, even accommodating customers during their limited break times. DJ has also been recognized for his dedication, especially after resolving issues related to promotional credits. He worked persistently to ensure a client had a functioning phone, staying after hours to help when necessary. Overall, Verizon is noted for its commitment to customer satisfaction, with employees who go above and beyond to assist their clients.