Verizon offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store in Allen or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, including knowledgeable and professional representatives like Tony, Shiloh, Remi, AJ, and Marc, are praised for their attentive service and ability to meet customers' needs. While the store can be busy at times, leading to occasional line management issues, the overall feedback highlights the store's commitment to providing quality service and solutions to its customers.
Had a great experience with Marc at this location. He was super helpful getting my work phone number with ATT xfer'd to a new Verizon phone. He's a genuine super helpful person that did a great job explaining the process and my options.
March 2026
The customer service here is excellent. Always treated with professionalism and care.
December 2025
Had a problem. Remington listened, checked out my options, then completed and resolved my issue. It took a while, but he was patient and very gracious. Wonderful service. The best.
