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“Staff is super helpful. Tools are inexpensive, and cheap... meaning I break 'em, a lot, but I also break stuff that costs 10x the price, and this store returns/exchanges hassle free. The big box stores could learn a thing or two about running a business from this store.”
“Some items might be a little higher than at your big box stores, but it's not a big box store. It's a convenient, friendly, and knowledgeable place to help you get what you need to get the job done. Which I'll pay a little bit more for, and not have to deal with lazy, uneducated staff. Thanks guys! I'll be back to get more firewood, chainsaw chains, 2 cycle mix, screws, bolts, and smiles from the happy staff!”
“I went to Lowe's expecting to find what I wanted and they didn't have no faucet covers when we just recently had that freeze but I went to trustee home Depot and they had boxes and boxes of faucet covers. They saved us!! Customer service is good at both stores but home Depot had what we needed.”
“I often rent tools through Home Depot for yard work or in home renovations. The process is easy and the workers have always been helpful with any questions I’ve had.”
“My husband and I had to purchase several new appliances in the past month we had excellent help from Ken and Jamie, and they both went out of their way to help us, which is not always the case in some stores. Very pleased customers. We will continue to buy from Burleson Home Depot. Karen Bolin”
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“Very friendly and knowledgeable staff. Have been having trouble finding a old lawnmower part and they had it. Everytime I go in for anything I see a friendly face. Always asked to assist me with whatever I need.. The place is welcoming. Owners are awesome people.”