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“Everyone in the store is so sweet everytime we go in, they resolve the issues we come in with the day of and make sure everything is good before we even leave. James, Ariyah and Samm, Angela when we saw her the last time have such amazing customer service and are absolutely awesome! We will always go to this location because of how fast they resolve things and they go the extra mile to help us.”
“Such a great experience, I’m a 21 year old getting off my parents phone plan and without the help of Marcos I would’ve been completely lost, thanks to him I got the latest iPhone as well as a free watch for little to nothing, he explained everything I may need as a first time buyer and really set me up for success in the future. Overall I will always come back to this location for repairs and anymore upgrades”
“Lana she is a very hard worker she in a very good teamwork . She is a very good customer service and I recommend for most people to go to her because she a hard working lady”
“Great company for local customer service. Price can’t compare with the bigger companies. Also, frustrating when gone and internet doesn’t work, nothing they can do remotely.”
“I went in around 11:30 on 1/5/2026 to get a replacement on my broke z flip. I spoke with a gentleman & a very sweet pregnant female. They were both so kind & helpful. Very easy & pleasant experience.”
“Marina helped me out and hooked me up with there newest iPhone and helped me transfer everything
Marina me ayudó con mi Nuevo iPhone y me transerio todo 100% recomiendo a Marina”
“Brittney was fantastic. She was able to get my service up and running again and was incredibly friendly. Plains Internet is very lucky to have someone like her on board with them”
“I went and said hello she said your number I gave it to her I paid in cash she wrote me a receipt fast and friendly smile on her face all the way I enjoyed my visit”
“Zip-a-Dee-Doo-Dah Zip-a-Dee-Ayy... This was the quickest transaction. I've had inside a cell-phone provider store, in a long time! Kudos to Nate and the entire team for their proficiency and willingness to help! To boot, the aesthetic is very pleasing, and the chairs are comfortable! I had a newer iPhone that I needed to replace with my old one and they got it done in a zip! I'm thankful for Verizon!”
“I was helped by Vontae and Katelyn. Both were amazing. Vontae made My family and I feel welcomed and he took great care of us. He was patient in helping my daughter get a new phone. Katelyn was super fast at troubleshooting the activation issue my daughter’s phone had. This is the best Verizon store in Amarillo hands down”
“I’ve always been happy with AMA because of their fast internet and great prices.After a storm caused some damage in our town effecting our internet they sent out great service workers who went above and beyond to get our internet back! Highly recommend them!”
“My internet works great. Me and my significant other both work from home. Our speeds are easily 75-100 mbps while we are both working and we can watch tv if we wanted at the same time. We pay about $70 a month and it’s very reliable. I really don’t like the website though it needs to be updated (which is why I gave 4 starts not 5) but I’m happy with the internet service.”
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“The installer, Joewas great and everyone was super nice with my new fiber Internet! Love it. This company has been super easy to deal with. Even the lady that seems to always answer, is super nice and easy to work with! Thank you AMWireless!”