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“I used to go to Princeton, Texas and McKinney, Texas to get service for my AT&T Apple phone. The service was always not very good. I decided to go to Anna, Texas cause it was the same distance and I got assistant manager Khaleel Dugan. I am elderly in. The modern technology is very foreign to me. But he took the time to explain to me what was going on with my phone.. I’ve never been more satisfied or happy about my customer service. I received then with dealing with Khaleel. I’m not sure what your star ratings are. I’m sure they’re five but I give him 100. You guys are very lucky to have such a dedicated and loyal employee working for you. I will never go to any other AT&T store from this point on.”
“The person who handled my transaction was very friendly and helpful. They were very understanding of my situation. I felt I was in good hands since the person clearly knows the Verizon system well. A very professional knowledgeable staff.”
“Ali and yessi were absolutely amazing at getting me a phone and they were very patient with all my questions especially Ali breaking down every step he would take in making me comfortable with my purchase”
“Super cool place, I was looking for a PS2 and a few games, found some classics to add to the collection and a PS2. The first console they sold me had some issues but still worked, I didn't want to deal with the issues so they changed it out for a different ps2 that worked fine. Great guys”
“William was the absolute best employee I could've ever had resolved my issue. Because my account was so old it was hard to process the TOBR to split my account. He was able to escalate it to the right folks. He was very persistent and was able to resolve the very very complex issue. he's the very best there is!”
“Josh was very helpful! Not only did he help me add a phone line and set up new internet service but he also reviewed my bill and made a few adjustments which better yet helped me and my family. He was superb!”
“My experience in working TMobile face-to-face comes down to one sales person hands-down is Victor. He was the best and helping me with my upgrade. Victor is the only person you need to see for a great TMobile experience! Angelia”
“Freddy was excellent. Came in for a phone replacement and left with the phone, upgraded internet and cheaper bill than before. He was very transparent, honest and not just pushing to make a sale. He made our experience fast, friendly, affordable and helped every step along the way. Five-Star Freddy! Appreciate the help!!”
“Good place for electronics in McKinney , they are short staffed but the manager is really great with customers and do check on them every time , apologizes if there are any delays.
Been to many Best Buy’s where they don’t care about the customers but they really do need to put in more staff at least 3-4 , these employees are working hard .”
“Sara at Verizon provided exceptional service! Her assistance was truly amazing, going above and beyond to ensure my needs were met. I highly appreciate her dedication and professionalism. If you’re ever in need of assistance at Verizon, I wholeheartedly recommend seeking out Sara.”
“I liked the staff very much. They were very helpful. Muy buenos personas. Other stores asled me to come another time but they solved my issues. I recommend it. Thanks Ayesha and Kash for being helpful.”
“Had Geek Squad mount a TV for me under my outdoor covered patio. Job was done right the first time. The crew made sure to verify that I was happy with the proposed wall mount location before they started drilling. They even called a couple of days after the installation to make sure I was satisfied. Does not get any better than that. I won't hesitate to use them again should I need their expertise.”
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“Mark went above and beyond to help me get my phone number transferred onto my own Verizon account. He was patient, knowledgeable, and made the entire process so easy — explaining every step clearly and ensuring nothing was missed. You can tell he genuinely cares about his customers and takes pride in his work. I left the store feeling completely supported and confident. Thank you, Mark, for turning what could’ve been a stressful situation into such a positive experience!”