Best Buy is a good place for electronics in McKinney. While some reviews note the store can be short staffed and employees are working hard, many highlight great service from managers and associates who are friendly, helpful, and serious about solving problems. Staff are described as patient, considerate, and quick to apologize for any delays. Specific services like the Geek Squad receive praise for being extremely helpful, taking issues seriously, and fixing problems perfectly. The store offers a range of products, from TVs and Dyson vacuum cleaners to headphones, and provides delivery and installation services. Although occasional problems occur, such as order cancellations or inventory issues, management typically works to resolve them, sometimes offering discounts. The shopping experience is generally positive, with many customers planning to return, though it is always recommended to shop around before making a purchase.
I’ve been a member for a long time now people go up to you people ask you actually like hey what’s up? Do you need help so there’s a lot of that going around and I appreciate that and is the reason why I’m still a customer in a loyal membership customer.
August 2026
The electronics selection was really good, but we wanted to get a toaster for pickup and the toaster was not in stock. The website needs to keep better track of inventory. Got the microwave elsewhere.
March 2026
Needed help with memory on my tablet and those folks fixed me up.
