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7:30AM - 6PM
5425 Hwy 6, Missouri City
Car Rental
“We had a great experience with Budget in Missouri City. Christi was incredibly helpful throughout the entire rental process. She made everything simple, fast, and stress-free — from explaining our options to getting us in the right vehicle without any hassle.”
“Micheal is always a pleasure to do business with. This is one of the few places of business where I can go and see the same familiar faces. They make you feel at home at this avis location!”
“I needed a medium size SUV on a very short notice on a Saturday and they came through. The staff were very polite, professional and courteous...very customer focused. My car was dirty on the outside but it was raining so it didn't matter. The price was just OK but I wasn't complaining being that it was all I could get at the time.”
8AM - 5:30PM
2965 S Sam Houston Pkwy E Ste 400, Houston
Car Rental
“Since Remy promoted and moved to another enterprise location, this location went south, very bad customer service, never picking up the phone, hanging up calls, bad customer service, canceling and delaying and so many issues. The company needs to look into this matter. I recommend the location by NRG working with Remy is the best.”
“Well so far "Mike" has not been very helpful for me this morning. I rented a car last night, paid in full online, and he now has no car for me. He actually had the audacity to say he couldn't talk to me on the phone because he had "customers in front of him". Probably the one he gave my pre-paid reservation to - and very interesting that someone who pays online is not a customer who is valued. I will never prepay for a car again. He cannot promise I would be refunded immediately ("call the 800 number" was his sage advice), and he could not promise to fill the reservation. It's a big city, I have a hard time believing he couldn't find another budget location to bring a car to service the reservation. Now I'm sure he was as charming as could be to the customer in front of him, but that certainly has not been my experience so buyer beware.eta - editing to 4 stars - ended up getting a very nice car that I kept for 2 weeks while mine has been in shop. It shouldn't have taken my husband going in to make that happen, but maybe the attendant was having a bad day. Willing to give another chance.”
“Employee was super helpful, I'm on the receiving end of an not at fault accident. However, the progress insurance company... did not want to upgrade my vehicle. To full size... I drive a truck. The but they were able to upgrade me for the same price... Mr Easy”
“What I liked the most about this rental is that the customer service manager was able to accommodate me to a different vehicle of the same model and size as I had a concern about previous vehicles that had cracks on one of the tires, and they care about my concern”
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“I had a really great experience at this location. The lady's that work there are very nice and welcoming. They will help you in anyway they can to make sure you get a rental. They also have a lot of patience with you to get things done. I will continue to use this location. I highly recommend you use this location as well.”