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7:30AM - 6PM
5425 Hwy 6, Missouri City
Car Rental
“Mrs. Tina was amazing! She had superb customer service skills, she was personable, she explained everything throughly and most importantly she made me very comfortable. She was a complete joy from beginning to end. I'd highly recommend them, so if you're in need of a rental go see Mrs. Tina, she will take good care of you!”
“Micheal is always a pleasure to do business with. This is one of the few places of business where I can go and see the same familiar faces. They make you feel at home at this avis location!”
“Jeff made this experience absolutely delightful, the staff was very quick and kind. I always felt like my vehicle needs were considered, even with less cars were available on hand I got exactly what I needed. 100% coming here next time I need a rental.”
8AM - 5:30PM
2965 S Sam Houston Pkwy E Ste 400, Houston
Car Rental
“I was very pleased with the vehicle and it didn't take long, I didn't like the price but it was an emergency, but atmosphere was great and it wasn't crowded and they had plenty to choose from on the spree of the moment”
“Well so far "Mike" has not been very helpful for me this morning. I rented a car last night, paid in full online, and he now has no car for me. He actually had the audacity to say he couldn't talk to me on the phone because he had "customers in front of him". Probably the one he gave my pre-paid reservation to - and very interesting that someone who pays online is not a customer who is valued. I will never prepay for a car again. He cannot promise I would be refunded immediately ("call the 800 number" was his sage advice), and he could not promise to fill the reservation. It's a big city, I have a hard time believing he couldn't find another budget location to bring a car to service the reservation. Now I'm sure he was as charming as could be to the customer in front of him, but that certainly has not been my experience so buyer beware.eta - editing to 4 stars - ended up getting a very nice car that I kept for 2 weeks while mine has been in shop. It shouldn't have taken my husband going in to make that happen, but maybe the attendant was having a bad day. Willing to give another chance.”
“This was my first time renting from here and my experience was very good! The young lady who helped me when I picked up my rental was very professional. They didn't have the van I reserved, but I received an upgrade which was more roomier and better than what I originally reserved!
Drop off was a breeze with the young man that helped and he was professional as well...based off the other reviews maybe they have different staff on different days, but the times I went- for pick up and drop off, I didn't have any problems. I picked up and dropped off on Saturdays and they were busy, but I was acknowledged both times when walking in.”
“I had several issues with my car that I drove across country, but Trevor was great. He tried to get the car I wanted (but unfortunately it was not possible. When I arrived to pick it up, he gave me a tutorial on the electronics and was very patient with me. He texted me over my cross-country adventure to check on everything. When a couple of issues arose, he did his best to make it a pleasant experience and guide me thru the process. Overall, I had a great rental experience and it was due to the customer service that Trevor provided. Thank you!!”
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“Excellent customer service and very courteous staff. Ms. Kelley is so amazing and helpful. One of the best car rental experiences I have ever had. Highly recommended!!”