Car Rental in Sugar Land, TX

“Customer service here was great. Their selection was diverse and cars were clean and well maintained. The manager even gave us a higher premium vehicle at the price of the standard to help us out since we needed more space.”

“The car rental process was both easy and affordable. The vehicle provided was exceptionally clean, and the customer service received from Sonia was excellent. Based on this positive experience, I intend to rent from this company again.”

“For our experience; this particular location Budget Rent A Car was great !!
I'm not going to reveal what vehicle we rented; but it was really beautiful ❤”

“Ok. It is what it is go in with your expectations set. I think a lot of frustration on both ends would be alleviated. So if this can help anyone starting out with Uber please read before visiting this location.1. Uber will have you to make a reservation and Hertz will accept the reservation. However, this location has its own system that works for them. It is called, first come first serve. They open at 8am. If you are picking up be there at 8am there is no guarantee you will get a vehicle.2.Sign in and stay vigilant.3. Listen to all directives whether they are directed at you or not. (It’ll keep you ahead of the curve.)4. Check your vehicle before you leave for any damage or maintenance issue like lights on dash and the oil recommendation sticker. YOU WILL NEED TO TAKE CARE OF THIS ASAP.5. If the vehicle needs an oil change request ask for a voucher asap you will not be able to extend your rental until you take care of this. ( their car maintenance vendor will check for everything and request Hertz to approve them which can take 3-6 hours. Mine went in 9:45 am with 10 am appointment at time of writing it is not done at 3:30pm but the work was approved with no issue and is in the process.) Expect to miss some money.6. Stay on top of your emails. If you get an email go into the location asap. Don’t bother to call they have a good 10-15 people on any given day, requesting one thing or the other.7. Remember, the rentals are steeply discounted and it is with the assumption that there will be some resulting lack of convenience.8. Listen and stay calm so that you don’t get talked to crazy. If you know you lack understanding it may help to bring someone who can mediate and get you through the process because they will not be any sugar coating or baby sitting.Now, with that being said happy hustling.”

“What a wonderful location, clean, peaceful and professional. Kenyatta greeted me with a smile, my vehicle was ready upon my arrival. The process was so fast and smooth, I was surprised when it ended. Kenyatta and Cora work harmoniously together to serve their guests. Thank you”