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9AM - 4PM
302 US-377, Argyle
Banks
“Felt forced into a CD, that i was going to go and get elsewhere as they had took the time to explain details to me.Now all I have is an email that I can not open to read without downloading.I just want a bank that will give me paperwork in hand i do not have a computer just a small phone.know I do not know what deal was made or if there even is one.I am not trying to make anyone mad or in trouble. Just afraid to go back I guess I'm stuck not knowing if this will a benefit me or not. Really it was my mistake for not being clear.”
“I've been really impressed with Lamar National Bank. The team is welcoming and supportive. We just opened an additional account for my teen, and they were patient with her. I also appreciate how quickly they handle transactions and address any concerns. I highly recommend this bank for customer service and dependability.”
“Love this local bank and all the sweet ladies that work here, however a few years back some punks decided to try and rob the ATM machine, and they just never got a new one if they'd replace the ATM, it'd be 5 stars.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
9AM - 1PM 2 - 5PM
2760 Justin Rd, Highland Village
Banks
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
9AM - 4PM
400 W Oak St, Denton
Banks
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
9AM - 5PM
2730 W University Dr, Denton
Banks
“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
9AM - 5PM
3548 Long Prairie Rd, Flower Mound
Banks
“I came by this location to get information on an account for my wife who was leaving another local bank. The parking lot was easy to access with plenty of parking up front as well as handicap parking spots. The drive thru was large enough for my truck to pass as well. When I walked into the building, it had the new building smell...LOL. The interior was new and clean in appearance. The structure had a clean flow to it's organization. I was immediately greeted by a teller who promptly took my name for a meeting with Jacklyn in the back office. She was very informative and I received a pamphlet for my wife. I would recommend a visit to the location to see for yourself.”
9AM - 4PM
1013 W University Dr, Denton
Banks
“I tell people all the time about the time someone from UMB called me during the COVID lockdown to check in and see how I was doing and if there was any way they could better support me as a customer during that time. I've never had that kind of care and attention paid to me by a bank before.”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
10AM - 6PM
1035 Hickory Creek Blvd, Lake Dallas
Banks
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”
“Have had an absolutely positive experience opening up a few business accounts at this location with the help of Bj Duehr. He knows his stuff! Chase is obviously a big bank, but it’s nice to have the personal attention he offered.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
8AM - 5PM
600 Byron Nelson Blvd Ste 400, Roanoke
Banks
“We love Prosperity Bank! It has a home town feel and everyone knows your name, not to mention you are not inundated with fees. Quick responses, friendly staff and always very accommodating. Hoping the new Roanoke location has Saturday hours.Deb and Rick Ott”
“Zach Hernandez is the by far best client manager you’ll find, he knows his stuff and wants to help you. He’s also just a pure, nice guy. That’s how this entire branch is: extremely helpful, nice, and will find the best options Chase has that you probably don’t know about.”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
9AM - 5PM
4051 FM2181, Corinth
Banks
“I have spent a lot more time than I'd have liked to spend at this WF brand after losing my wallet, but the staff here have made the experience as painless as possible. Dylan is so kind and helpful. Great branch.”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Moon and Owl Marketing was with a big, national bank as the COVID crisis hit. We applied for PPP and got no communication for the big bank. THEN WE SWITCHED to Access Bank, and wow, what a difference in customer service. Cody Earley walked us all the way through the PPP process, got us approved, and even got the other small business owner's I sent his way approved. We will be switching all our business over for sure! Thanks so much Access Bank.”
“Leslie and Jacqueline pleasantly and patiently handled all of our banking business today, at the Denton Texas branch, which is a great bank to handle all of your banking needs . Great people, great bank. Highly recommend. We drive all the way from Houston to do business at this bank!”
“The beautiful branch manager, Karla helped me navigate every annoying theft charge that came from a subscription I've canceled months ago. Competence + compassion + patience = a very happy + confident customer. Thanks Karla <3”
9AM - 5PM
1330 S Loop 288, Denton
Banks
“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
“Good place, but keep in mind that you can't deposit or withdraw cash at the ATM in this location, which can be inconvenient if you live farther away and/or in the Denton area.
Other than that, no other issues for me as far as I've seen.”
“It is my first time opening a bank account with PNC and I had a very pleasant experience here. The whole process was efficient and fluent; everything was clearly explained and set ready for me. I especially want to thank Elsie and Granham for their help throughout the entire time, and how they patienly answered every single question of mine. I would strongly recommend this location for their outstanding services.”
“If you ever need anything go see Melvin! He is so helpful, kind and his customer service is off the chart! What an asset he is to Chase!!! We will Definitely come back to see him in the future!”
9AM - 5PM
1707 S Loop 288, Denton
Banks
“I’m so glad that I invested in Truist !
It’s a GREAT bank with very amiable people on staff that actually care for their customers ! Ale & Rayna were very spontaneous and helpful when I entered recently for a simple transaction. Their genuine customer oriented attitudes shown through the hectic daily grind we all face and caused a huge satisfaction that I had chosen the right bank to trust !”
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“We have had an account with this bank, for 18+ years, and it has been a great experience. To actually speak with an employee that will listen, and respond to concerns. Such a delight!!”