9AM - 5PM
3014 FM 407, Lantana
Banks
“Raudel and his team took great care of my wife and I today. We setup our new account together and they were very helpful / speedy about getting us started. Come see them!”
“Chelsea is always pleasant and helpful, recognizing me as I approach her work station - friendly to the point of asking about my day and would I have any other requests - in total I feel welcome; not just another big bank customer”
“Such nice and patient ladies working here. Belinda was kind enough to answer all my questions and helped me choose the better choice for my case. I appreciate them all and so happy to be their client here. :3”
“Sandra was amazing to work with. She made what could have been a stressful process feel smooth and straightforwar. Her communication, attention to detail, and willingness to go the extra mile really stood out. We couldn't have asked for a better experience.”
“Crystal was extremely helpful and charismatic. She guided us step by step through our wire transfer and made sure everything was secure by asking important questions about the recipient. She also took the time to explain how much members mean to Neighborhood Credit Union. My wife and I truly appreciated her care and professionalism She took her time but she did great.”
“This has been my local bank for close to 10 years. The staff has always been helpful, always striving to solve customers issues. For example I had an issue with a cheque that needed verification and the issue was being handled by Ivania. She did everything possible, including explaining to me step by step procedure as to why it seemed to be taking a bit long.
She was very kind and courteous and worked to ensure all was well and that I walked a way not only as a happy customer but also with a big smile. Thank you so much.”
“Kasey Leatherwood at the Northlake office is amazing! He’s always so helpful whenever I have any issues and he’s became one of my good friends. His customer service is top tier, and I always love stopping by the bank because of him. I’d highly recommend the Northlake office!”
8:30AM - 4:30PM
217 S Stemmons Fwy, Lewisville
Banks
“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“I needed help with my savings account. The lady helped me set uo my online account info. She helped me install the app. So very helpfull. I couldnt do it. But she did it all for me. What a great lady. Yemi &glenda are awsome.”
“I was delighted to come in and see the warm
Welcoming face of Francesca she assisted me with reopening my account! Always exceeding expectations providing superior customer care to customers making me feel valued and confident that I’m great hands!!! Sincerely Happy Customer”
“10/20/2025: I visited this branch again today, and received amazing service yet again from Anthony! Though they are going through system updates, Anthony remained professional, courteous and was able to have me in and out for what I needed within a short amount of time. This will continue to be my preferred PNC Branch. Thank you, Anthony, for your dedication to customer service!”
“I have been with my first financial bank for almost 2 years and I love this bank cause of their great customer service and the people who have always been nice at the window and inside. Great Bank great people”
“Nakia was amazing and so helpful!! She called a million people to help me get access to my funds after I had a specific issue come up. If she wouldn't have helped me, my car would have gotten repossessed after midnight. As a single mom, I am eternally grateful, and she is the only reason I am willing to give this bank a second chance. I love her and she deserves all the stars!! Thank you soooo much Nakia, from the bottom of my heart! Jasmin was wonderful as well!! 😁”
9AM - 4PM
400 W Oak St, Denton
Banks
“I have been banking with First State Bank since 2009.
I have never been disappointed with their efficiency, courtesy and helpfulnesses.
My hats off to all the staff there in Carol Avenue branch in Denton, specifically Brandon, Brenda and Mindy. They are just awesome.
Nasiha Ahmad, MD”
“Lauren Gonzales at the South Denton branch helped me with my late father's Estate account. She was super friendly and knowledgeable with the process and made things a lot easier on me dealing with something I didn't understand.”
“The Southlake location is perfect for me. They have always took care of my financial needs. I’ve hade numerous loans. Always good rates! I highly recommend EECU!”
“If you are looking for a lender that you can fully trust and is not out to make a profit go no further and reach out to Larry McBeath. He has provided us awesome service as my wife and I were exploring home loan options. He was very helpful, responsive, and went above and beyond for us.”
“If you are driving down the street you wouldn't be able to notice this credit union from your car, but this place is warm, clean, and friendly.
I have an account with the bank, so I stopped by to take care of business, I walked into the building and met with the Bank Manager's office to take care of my business. The bank manager offered me a seat on a chair in her office, as I sat down I looked at her desk and saw this bowl of rocks. I said these are cute and the Bank Manager said, “Please take as many as you want”! I picked up one and noted they were prayer rocks. The bank manager said, “Keep the prayers in your car, purse, or wallet that way you always have a prayer close to you”! What a beautiful way to get through the day, and receive great customer service with a prayer.”
“I’ve banked with First Financial Bank for over 26 years, and their customer service has always been exceptional. Jackie Jackson, Vice President, is a perfect example of the level of care and professionalism the bank provides. She is always responsive, attentive, and truly goes above and beyond to help. It’s rare to find this level of personal service today, and I’m very grateful for it.”
“I was in the area for a doctor's appointment, and my debit card with hacked. I was very appreciative of Josh's ( a teller) help while dealing with this crisis concerning my debit card (with another bank) and being able to withdraw funds from the card before my account was closed.”
9AM - 5PM
302 US-377, Argyle
Banks
“I’ve been banking at the Argyle branch for quite some time, and I always look forward to seeing Emily. She has been helping me for well over a year, and every interaction has been exceptional. She’s consistently friendly, welcoming, and genuinely cares about providing great customer service.
Emily always greets me with a smile, takes the time to answer any questions I have, and makes every visit quick and stress-free. It’s rare to find someone who is so consistently positive and professional, and she truly makes the banking experience enjoyable.
The Argyle branch is fortunate to have someone like Emily on their team. She goes above and beyond for her customers, and her kindness and dedication definitely deserve recognition. Thank you, Emily, for always making every visit such a pleasant experience!”
“(Edit: I appreciate the bank's representative reaching out with a phone call to help restore my online banking app and login information. I left a star off because I believe clients should have never been put in that position in the first place.)
Absolutely ridiculous. I hope whatever prompted these sudden changes is worth losing customers. The abrupt change of debit cards, and now the app!? SO UNPROFESSIONAL!!! I don't live near a branch, so online banking was my best option for most transactions. The original app no longer works, but the new app doesn't recognize my login credentials. Now I'm inconvenienced, and have to find time to get to a branch before they close to access MY MONEY! Not to mention the ATMs no longer accept cash deposits! I really liked this bank before all these changes. UGH!!!”
9AM - 5PM
1900 Briarhill Blvd, Highland Village
Banks
“I highly recommend this branch. They are all very helpful and friendly. They have helped me grow my money safely. I especially recommend David Robinson for financial advice. He’s great!”
9AM - 5PM
2250 TX-114, Grapevine
Banks
“I was running late today. I called this bridge and they say they will wait until I come because the weather is very bad and it’s just amazing with these people at this branch. I advised anybody to bank with bank of Texas.”
10AM - 6PM
1035 Hickory Creek Blvd, Lake Dallas
Banks
“I’ve been banking at Woodforest for about 10 years and I am overly impressed with their fraud protection, Banking hours and availability of cash and deposit. However, I am most impressed with this Banks tellers staff Who are always friendly and focused on prompt service.”
“We visited the Southlake, TX branch of Bank OZK. We were greeted as soon as we entered the bank. We met with the branch manager, Medusha, who was very outgoing and helpful. She assisted us with opening a CD and informed us about the monthly drawing of $25,000. In order to qualify for the drawing, we decided to open a checking and savings account with the minimum balance required. She also helped us by recommending a local restaurant for lunch.
Medusha was very friendly, helpful, and knowledgeable in assisting us with our business. We highly recommend Bank OZK for your banking needs.”
“Cody Thompson (personal banker) was informative, kind, and helpful upon our account update and opening of a new account! We are grateful and look forward to working with Cody in the future!!”
“We appreciate Mr. Jesus Martinez kind service and assistance in helping to reorder our debit card, and deal with issues of our investment banking. He is funny and knowledgeable, this branch definitely needs more banker like him.”
“This bank has the best customer service of any bank I’ve ever had accounts with. Seth is so focused on customer service and the team that supports him in the Southlake branch.”
“Visited from out of town. Was greeted by Cindy, and eventually received service from her. Cindy was very helpful with completing my withdrawal transaction.
Cindy made me feel welcomed and cared for. Her services was exceptional. After learning of a birthday, Cindy provided a kind gesture. Cindy also provided details of the high school account. Shout-out to Zachary as well. When I return to town this is the location.”