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9AM - 8PM
1500 W Interstate 20, Arlington
Car Rental
“Every one there was so kind and real with everything! I had doubts about getting a car after so many “you’re not approved” emails, texts, etc… BUT HUGE THANKS to Percy !! He got me in a car in mins??? everyone at the place is so cool and laid back I would recommend EVERYONE to come get their car from here! Thank you everyone else that also helped me !!”
“AJ and the ABM here were awesome! Friendly service and quality convo during the very short wait times. 100% satisfied and will definitely be back for future rental needs. Thanks y’all!”
“Several experiences with enterprise at different locations. By far and away the friendless, attention, and expertise were the best I have encountered. Kudos to the staff.”
“I use this location often for my work travels, and the manager, Stephan, and his team always provide friendly and speedy customer service! They take great care of me every time!”
“If you're looking to rent a car, definitely make this your first stop. As a former Avis customer, this is what car rental experience should be. Ally took my reservation hassle free over the phone at a great price. Upon arrival I was greeted and served quickly/thoroughly by Jesse. I was in my rental in less than 10 minutes, the return was just as easy. Outstanding Service, Very Professional! Thank you!”
“This is my go to rental stop! They are always quick, friendly, and helpful! I am constantly impressed with the experience here. Monique is amazing and always takes great care of my rentals and returns!”
“I called and they answer the phone right away, they open right at 7 AM. Monique was awesome, friendly super informative and fast. They have a great selection of cars SUVs ranging from Tesla, Chevrolet Kia's Toyota's and more. If you wanna get in and out and get a great price I suggest you go here.”
“The staff was prompt and ready to assist despite a line of 10+ impatient angry customers. Ended up keeping the Corolla (Uber rental) for 6 months and the branch was helpful with the few issues I had with the car. After returning it I had an issue with an extra charge but Avis customer service addressed it in under 15 minutes. A+”
“This was a great location, they are not in the hotel lobby but further down the convention centre so other reviews may not have looked hard enough. Staff were helpful and easy to deal with. My rental was March 24.”
9AM - 5PM
1104 W Interstate 20, Arlington
Car Rental
“Here is where the rubber meets the road with style. There was a line of people and I was pressed a bit for time. Get there early and you'll witness Kevin single-handedly and systematically address a line of customers(some hostile) with grace and class. He looked out for me and addressed a minor issue like a true professional. Remember he's doing his best and come back to write about your experience. Best choice for value and top-notch customer service. Thank you for the assist, Kevin. Stay classy my friend.”
“Got the job done. Took me longer than expected being a "one man moving company." Downsized two units 10x20 & 8x15. So could not get it all in two goes. While me truck was parked in the parking of Budget Truck rental, someone took the liberties to try and break into me rt passenger door tho. So have to have the plate replaced. God's grace kept it from being a 3rd break in this hell bound Arlington!”
“Came here to get an SUV but they didn’t have one available. This could have been a very bad experience but Montana made it a good one. Although they didn’t have an SUV he offered another vehicle on the lot. It wasn’t necessarily what I wanted but it worked out. Montana’s customer service was 5 star. He made everything quick and easy.”
“My fiance and I rented a car from them two weekends in a row for travel and must I say that the car's we got were great. The first time I liked the car, the second time the car was even better than the first one. When we went to get the cars everyone was nice. I was looking to get a new car. Now since then I have decided to get this kind of car.”
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“Eddie Houston fights to get his customers the absolute best deal. He is a fair and honest salesman, no hidden fees, and he seems to just be a good all around person.
If you need a car and want a good and honest deal, go see Eddie asap! Im only giving a 5 star review because of Eddie.
***If I was completing this on just finance team / department, it would be 3 stars max!!!***
Financing was quick, but the signing of the paperwork way too long as I understand the finance / salesman on the financing end job is to encourage customer to purchase additional services , insurance etc, I feel it was completely rude and unnecessary to take as long as he did. Also, know your credit score and competitive market rates. They will take advantage of your lack of knowledge and give you a higher rate then you actually qualify for!”