Austin Subaru is a dealership that aims to exceed expectations. It is the largest supplier of pre-owned Subarus and official Subaru parts in Texas and has earned a stellar reputation. The business is known for its great selection of used cars. Customers consistently praise the service department, describing it as amazing, trustworthy, and doing a good job with customer service. Teams are noted for going above and beyond, with specific mention of a helpful service experience and a design team that diligently resolved an issue. The under-the-hood videos are highlighted as a great communication tool. Clients report always being happy with their service and highly recommend the service department. The sales experience is also commended, with staff described as knowledgeable, patient, and on the customer's side. They allow multiple test drives over several days to find the best vehicle. The dealership also proudly partners with Austin Pets Alive! to help keep Austin a no-kill city.
Exceptional! You are always treated as a VIP member! Speechless!
September 2024
Ariel in Service is AMAZING. She really went above and beyond to help me make the most of owning a Subaru Solterra! I highly recommend Austin Subaru Service---and especially Ariel.
September 2024
This Subaru location has a great selection of used cars. I worked with Doug M. and would highly recommend him!!! He was knowledgeable and patient while helping me shop for a used vehicle. He went above and beyond allowing me to test multiple vehicles over a few days and finally got me in the best car for me.
