AutoZone W Parmer Ln in Austin, TX is a well-organized and helpful store that offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff is known for being friendly, patient, and knowledgeable. Customers often praise employees like Logan for being thorough and helpful with their questions, and Ibrahim for providing outstanding service and assistance in choosing the right battery and having it installed. Petrit Muja is also appreciated for quick and kind help, including replacing batteries. The store staff goes beyond just selling parts; they also assist with issues like testing and warranty replacements, making the experience smooth for customers. One customer shared that a staff member named Patrick helped significantly with battery problems and warranty exchanges, demonstrating genuine helpfulness. Additionally, the store’s team is capable of handling emergencies, such as fixing mistakes with vehicle fluids and installing windshield wipers, all while offering calm and informative support during stressful situations. Despite a minor concern about management’s behavior, overall, this AutoZone location is highly recommended for its helpful staff and quality service.
This place is a very organized and helpful store .the employees are very helpful and PATIENCE Logan was very knowledgeable and thorough with every question I asked I highly recommend this location !!!!!!
June 2024
The service is always excellent. Cannot beat the help of Petrit. Thank you.
May 2024
Petrit M is such a good worker. He was a big help with what I needed!
