Bank of America (with Drive-thru ATM) provides a reliable banking experience for its customers. The branch is open during regular business hours and follows local COVID-19 guidelines to ensure the safety of both clients and staff. Customers have praised the professionalism and attentiveness of the bank's employees, such as Sienna Mata and Jazz, who have assisted with credit card, checking, and account opening matters efficiently and with great care. The overall service is described as outstanding, with the process of opening a new account being smooth and completed within 30 minutes. Despite some lower ratings, the branch seems to offer a positive banking experience for those who have visited.
The manager at this location, Jonathan was so helpful and very personable. He was able to answer every question I had and then some. I am so glad that I came into this location, and feel comfortable that going forward any questions or concerns I have will be answered. Great service!
December 2025
Jonathan Gerusa gave us and amazing service , patiente, profesional, is wonderful to be attended by a human. By the way I am a mom of a new born, (it will be good if you pit in the bathroom a changing table ) however Jonathan help me.
September 2024
I recently visited Bank of America and had the pleasure of being assisted by Sienna Mata for my credit card and checking issue. Her service was outstanding—she was incredibly patient and attentive to all my questions, resolving every concern I had. Her professionalism made me feel very reassured. I sincerely appreciate... read full comment