“I have been a member of PECU for 30+ years. The employees here and at the branch locations treat me like family. Transactions are easy and communication is professional and always courteous. I am grateful to have a bank that takes care of its customers and is willing to work with you and for you. I worked with Katy today and she was very helpful and kind. Thank you PECU!”
“the man that has always helped me since I opebed this account has gone above and beyond to help me kenny c at this branch deserve a raise or promotion.always friendly and courteous”
“Each time I go into the PECU branch on 42nd street the service, expertise and helpfulness have been wonderful. I’m happy to have been banking with PECU for over 40 years.”
“Opened an account today at Woodforest and Jana had helped me out. She's a Gm and absolutely great, I had no problems with getting my account started and she answered all questions I had. I would absolutely recommend to bank here. Can't wait to get my check ? 10 stars”
“I went inside the branch this morning not knowing what to expect. I was greeted with smiles and laughter. The four ladies that were there are the most wonderful and welcoming individuals I've met. Thank you ladies for helping me out this morning.”
8:30AM - 5:30PM
8762D Research Blvd, Austin
Banks
“The women who work there are always very polite. I got busy with Christmas and lost all track of the days and totally missed my due date and when they called to remind me they were so sweet and understanding. Even when I went in all the ladies there greated me with smiles. Just love there attitude I would definitely recommend this to anyone that might be tight on money. Thank you ladies job well done.”
“Paris is phenomenal, patient, and thorough. Her attention to detail and customer service show that she cares about the clients and the company. Checks and balance!”
“I had the best experience with Juanita there at the bank. I went in to close my account since my circumstances were unfortunate and as I started to explain to her what was going on she proactively got me approved for a loyalty line of credit which in return I didn’t have to end my relationship with them helped me to relieve some stress that I was dealing with. Thank you so much Juanita!!”
“I needed to know about some low interest options for short to medium term lending for my business and their banker Brynner was really helpful in explaining to me which products might be a good fit. Once I decided on a product, he sent me a link and the application was able to be done entirely online. The process was really simple and quick. I don't even do my regular banking with Southside Bank and they were super happy to help me. Thanks Brynner!”
“Haley was amazing! She was informative and very thorough. I couldn't have asked for a better experience. She was an absolute pleasure to work with. So happy to have found a group who really cares.”
“This branch inside Walmart on IH35 is the absolute best place if I could give 10 stars I would the gentleman helped me get my money orders together for my new apartment I went back and forth with my apartment complex getting several money orders but they were so helpful and it really made my day I absolutely love this place and I highly recommend them to anyone looking for a new bank or in the market for a forever bank because this place is top notch”
9AM - 6PM
5017 W US Hwy 290 Service Rd, Austin
Banks
“Bernard is a rockstar, him and many other Woodforest associates are the reason why I can’t imagine working with any other bank. Thank you for the great customer service and friendliness while helping me!”
9AM - 4PM
4008 Medical Pkwy, Austin
Banks
“Carrie and team were excellent and made the entire process smooth, personal and even enjoyable. Super detail-oriented and upfront about everything, it was great working with this crew.”
“Right people working on right place i have came many times they are always give us good service with big smile ALISON and MAGGIE and other staff too always friendly
Thank you really appreciate ?”
“Lance is the most helpful banker I have come across. He has a wealth of knowledge in banking and if he does not have the answer, he will find it for you.I highly recommend banking at this location. You will have a personalized experience and warm greetings by all the staff!”
9AM - 5PM
5925 Steiner Ranch Blvd, Austin
Banks
“Jeremy was extremely helpful in setting up a new account. We already had another account with the bank but he took the time to explain our options and walk us through the paperwork. A truly outstanding experience!”
9AM - 5:30PM
1718 Lavaca St, Austin
Banks
“Uziel Salas is the greatest of all time. He is super helpful and got me taken care of with opening a new account and transferring my balance from my old account to the new one. 10/10 recommend”
“In the past we have been members at two of the largest credit unions in Austin, Texas, and over the past 20 years, we have had many issues such as unauthorized money withdrawals from our account, credit card charge mistakes, and poor customer service. Star of Texas Credit Union isn't perfect, but in my opinion, they are much better than the larger institutions.”
“I had a great experience with Dallas! I came in wanting to get an atm card for my savings account and he encouraged me to open a checking account that didn’t require a direct deposit. I was so excited. The process took about 15 minutes and I got my new card and account linked to my savings account. Very appreciative of his time and service!”
9AM - 5PM
2702 Bee Cave Rd, Austin
Banks
“Seriously the sweetest and most helpful staff. Yariela was so helpful to me and really took care of me with a big investment. Gave me a huge piece of mind. Manny was also wonderful and helpful with me depositing a check.”
“I have been Charles Schwab customer for a long time and always had a great experience with their customer service!This time I had to deposit a large check and was running a little late leaving work. This branch was closing doors at 5:00 PM and I showed up 10 min before that. There were no customers and door was locked already. As my last resort I knocked on the door and was pleasantly surprised when the branch manager came out, opened the door and gladly helped me to deposit my check!Thank you Charles Schwab!”
“Keith and his team are are great resource on many other technologies tools for your biz as well as the merchant account services. He is definitely worth checking into to not only save you money, but help you streamline your business processes.”
“Over the past few months, we have financed two automobile purchases through Amplify. Their online application was simple, and they worked with us multiple times when we changed our minds throughout the process. In the end, they were able to quickly and efficiently close with the dealerships. Very professional and responsive team - will definitely do business with them again!”
“Extremely professional, the team is absolutely well trained and kind. I'm surprised, you can't compare with other big banks, they won't have a chance to offer the same customer service experience. 100/100”
7AM - 6PM
5838 W US Hwy 290 Service Rd, Austin
Banks
“I love doing my business with the oak Hill branch. The ladies are outstanding and very helpful. Every time I go to handle my business I would recommend members to go to that Branch anytime to fulfill all your banking needs. Kudos and great respect to the employees at the oak Hill branch”
9AM - 5PM
1701 W 35th St, Austin
Banks
“I stay with my local bank, a few blocks away because the people are nice, and since so much of our interactions have been moved online. Comerica Bank has done well by me for years.Also money is better secured handled directly and/or with paper forms vs. the growing industry standard of digital money handling. Physical money, whether gold, shells, or any widely accepted "Okay, I'll take that & here's your dinner" means of exchange, has worked for millennia.Check out search term "cbdc" and check YT vids for why it's proposed to replace our money. For how "centrally controlled" will change our lives IRL, read history - including right now in C., which uses digital technology from the West such as cbdc to centrally monitor/control every area of citizen lives. All they buy, do, eat, number of kids, where they go, is collected for the scs, social credit score. Oh, there's an scs in the USA now, too. Central planners saw how effective it is "over there", & of course want that power. So far, it's only in a few big financial cos. Called your "eg_" if I recall, for environmental, governance - and "s" for social? There's a way to check yours. That's so we'll comply more & more, to raise our score. Want/need a job, apt., loan, vehicle? Yeah... the algorithm will calculate your scs, determine what rate you get, if at all. Cbdc already controls the money of over 1 billion people. Anyway, easy to research.Gas powered vehicle registered to you? How many gallons of fossil fuels via your card? How's your voting record? Contribute to the right (i.e., left!) NGOs? How much, as a % of your income? In the right (favored) demographic?) Start with enormous computer power... add collabs between formal gov'ts/NGOs/multi billion $ multinationals - search Davis or wef or Russell Brand (he's a little rude, but does solid research & pretty funny too).Not a Luddite - I do use online to buy anything, Amazon Prime delivers. But... look at your contracts. With a credit card, any hack attacks, you can recover the stolen money by letting the credit card company know "This was not me!" & you don't have to pay. For any bank account, read your contracts online/in print, & Google current banking laws.”
“All employees are good ..helpful.. always welcoming smilingM staying in Georgetown but I like to go to this branch every time..I don’t believe they believe they behave rude to anyone…no chance…Best Brah…Dharmesh..”
“Being in the real estate business for 40 yrs., I have to say that Linda is the best! She was on top of the transaction and I received an email from the sellers agent that she was very impressed with Linda’s work. Hands down I will use her again.”
9AM - 4PM
7001 US-290, Austin
Banks
“The Best Customer Service EverI am so grateful for 7001 US 290 Branch for helping me out. I'm from BSC area and needed a new card and again I am so great for their patience. ❣️?”
“The weekly updates and, if needed, other updates were so helpful in helping me with the closing process. They were always available to talk and answer my questions. When a big problem came up, we were able to talk it out and still make things work, which my buyer was thrilled about. This made my job so much easier! I enjoyed working with them.”