Bassett Furniture is known for providing quality furniture and personalized service. Customers can explore a wide range of options for bedrooms, dining rooms, living rooms, and outdoor spaces, along with fun accessories like lamps and rugs. The store offers a design studio for customizing pieces to fit personal styles. Reviews highlight the exceptional service provided by staff members like Terry and Deric, who are praised for their knowledge, kindness, and patience. Customers appreciate the one-on-one attention and thoughtful suggestions without any pressure to buy. Terry, in particular, is noted for her ability to understand clients' needs and styles, making the furniture selection process enjoyable and stress-free. Deric also received accolades for helping find the perfect recliner for an elderly stepfather, going the extra mile by offering delivery. Becky and Jennifer are recognized for their exemplary customer service, focusing on understanding individual needs rather than upselling. Overall, Bassett Furniture is commended for its quality products and the dedication of its staff to create positive shopping experiences.
Lisa was phenomenal helping us select our new dining room table and chairs. She was very knowledgeable about the furniture, and her expertise regarding upholstery selection was excellent. Lisa was professional and friendly. We made a personal connection with Lisa and look forward to working with her for any future furniture... read full comment
May 2026
Highly recommend Lisa Lentz, our salesperson at Bassett. Professional and easy to work with. Gave us plenty of space to make our decision. Transparent about delivery fees. Will use Lisa for future purchases.
May 2026
Lisa Eaton-Lentz provided excellent and patient service throughout our purchase of living room furniture. I am very satisfied with my purchase!
