BMW of Austin, part of the Penske Automotive Group, is dedicated to delivering exceptional customer experiences and has earned BMW's prestigious Center of Excellence Award ten times in the last fifteen years. Customers appreciate the straightforward approach to car buying, with no unnecessary pressure or haggling. Many reviews highlight the staff's professionalism and responsiveness, specifically mentioning team members like Rachel, Javier, Ben, and Cory for their outstanding service throughout the purchasing process. Clients have noted how smooth and efficient their transactions were, often completing deals in less than an hour. The dealership offers a wide selection of new BMW cars and SUVs, ensuring customer satisfaction is a top priority. Overall, BMW of Austin is recognized as a friendly and accommodating dealership, making it a favorite choice in Central Texas for BMW enthusiasts.
Charles was great! The process couldn't have been more painless.
September 2024
Possibly the smoothest auto purchase of my life and I’ve been through a lot of vehicles. No added unrequested BS-just straight forward I wanted this car and this is what that car cost. Rachel made the process very easy and quick. Thank you so much. And BTW! I’m loving this car!!!!
September 2024
Rachel was nothing short but fantastic from start to finish. Not only was she on top of communication with the progress of my vehicle, but she was accommodating and made sure everything was in line till the end. Highly recommend as the go-to person at this BMW shop.
